Demo

Director, Knowledge Community & Operations

Utah SHRM
Alexandria, VA Full Time
POSTED ON 4/21/2025
AVAILABLE BEFORE 5/15/2025
Company: SHRM

Industry: Human Resource Management

Level: Full Time

Job Family:

Location: 1800 Duke St, Alexandria, VA 22314, USA

Compensation: $125,000 to $150,000 per year

About Us

SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together.  As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting today’s evolving workplaces.  With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.

Are you interested in growing your career with us? If so, we encourage you to explore our available career opportunities and join our team at SHRM today!

Don’t see your dream job? Apply here to join our talent community!

To view our Statement of Accessibility, click here.

For More Information:

website: www.shrm.org

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Legal Disclaimer: SHRM is an equal opportunity employer (Minority/Female/Disabled/Veteran). view full text At SHRM, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. SHRM strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all. view full text

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Overview

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Summary

The Director of Knowledge Community and Operations is responsible for leading and optimizing all aspects of knowledge community operations while driving ...

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Job Description

This role will ensure strategy alignment focused on our audience segments especially HR professionals, Executive, Enterprise by increasing awareness of this ...

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Work Environment

This position follows a hybrid work schedule, requiring in-office presence [three days per week] and remote work [two days per week]. Core work hours will be ...

Responsibilities

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Quality Assurance

Ensure structure alignment focused on our audience centric strategy focused on HR professionals, HR Executive, Enterprise members. Ensure consistent ...

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Analysis

Utilize data analytics tools to assess membership trends and identify areas for improvement. Evaluate operational procedures to determine and assess ...

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Management

Manage departmental budget and resource allocation. Manage knowledge base and documentation systems. Leader Coaching and Development.

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Leadership

Drive collaboration and alignment with internal partners including Thought Leadership, Content, External Affairs and Membership to enhance and update knowledge ...

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Teamwork

Serve as a liaison between the team and senior management, ensuring alignment and understanding of organizational goals and priorities. Conduct regular ...

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Organization

Optimize the Knowledge Center into an efficient and valuable organizational resource embracing workforce management including utilizing Customer Experience ...

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Goals

Sets goals and metrics for the service to ensure achievement of operational goals, member satisfaction, and other performance measures. Set clear ...

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Performance

Prepare and present regular reports on team performance, project status, and other key metrics to senior leaders. Drive technology adoption and digital ...

Requirements

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Knowledge

Familiarity with source materials in the field of Human Resource Management preferred. Working knowledge of Customer Relationship Management (CRM) and ...

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Experience

At least 10 years of professional experience in a managerial/leadership role in human resources and/or business management. 7-10 years of work-related ...

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Initiative

External Trusted Advisor, Internal Team Leader - Excellent member and customer service focus with the ability to influence and/or persuade stakeholders ...

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Communication

Excellent proactive oral and written communication and interpersonal skills, including experience and success in giving and developing high quality, engaging public ...

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Education

Bachelor’s degree in business, human resources or a related field or equivalent relevant work experience and training.

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Skills

Demonstrated ability to execute strategic objectives and goals, meet deadlines, multitask, work independently, and possess strong organizational skills. Proactive and ...

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Proficiency

Proficiency in using various software programs including Microsoft Office Suite, SharePoint, or similar CRM software, NetSuite, Salesforce, and Data Warehouse ...

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Physical Requirements

Prolonged periods of sitting at a desk and working on a computer. Frequent use of hands and fingers for typing, handling documents, and using office equipment ...

For More Information:

website: www.shrm.org

Facebook Created with Sketch. Twitter Created with Sketch. LinkedIn Created with Sketch. Instagram Youtube

Legal Disclaimer: SHRM is an equal opportunity employer (Minority/Female/Disabled/Veteran). view full text At SHRM, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. SHRM strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all. view full text

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  • video_library 3 Videos

Salary : $125,000 - $150,000

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Utah SHRM
Hired Organization Address Alexandria, VA Full Time
Company: SHRM Industry: Human Resource Management Level: Full Time Job Family: Location: 1800 Duke St, Alexandria, VA 22...
Utah SHRM
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Hired Organization Address Alexandria, VA Full Time
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Hired Organization Address Alexandria, VA Full Time
Company: SHRM Industry: Human Resource Management Level: Full Time Job Family: Location: 1800 Duke St, Alexandria, VA 22...

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