Bursar Specialist

Reporting to the Assistant Bursar, this position works within the business office structure to ensure assigned cashier and student receivables matters are addressed and resolved professionally and timely.  Responsibilities include performing a variety of moderately complex accounting, cashiering, and clerical operations requiring the application of accounting/business office practices, policies, and procedures. Additionally, identifies and solves moderately complex problems using analytical and problem-solving skills using independent judgment within established parameters.

• Serves as a primary informational source for the Cashier's Office by providing exceptional customer service using professional verbal and written communication skills when addressing inquiries in person, by telephone, email, and mail.
• Responds to a variety of inquiries regarding general institutional, event ticketing, student account, debt resolution, and refund status questions and directs inquirer to supervisors or other department(s) when appropriate while minimizing the number of times an inquirer is transferred from person to person, or from office to office unnecessarily.
• Prepares bank deposits and manifests and ensure they are ready and complete for pickup for armored car transport to the bank.
• Plans cashier, auxiliary, and department daily cash needs and coordinate cash needs with the bank.
• Serves as a frontline cashier as needed and assists other cashiers with common cashiering duties including verifying and recording deposits, recording and receipting payments, preparing and maintaining daily cash balances, and updating student accounts when appropriate.
• Counsels and advises students and parents regarding tuition payment plans, charges and fees, and financial deadlines.
• Assists in-house collection activities by assisting students, University departments and the public with payments of tuition, past-due accounts, and other accounts receivable.
• Oversees web departmental deposits template setup and maintenance. 
• Maintains Frequently Asked Questions on University website for cashiering functions.
• Trains new cashier staff, work-study students, and other campus staff on cashier’s office policies and procedures including depositing and cash handling practices.
• Assist in updating publications, standardized letters, manuals, and forms used in student billing administration.
• Assist patrons purchasing event tickets.
• Perform other duties as assigned.

• Associate's degree, or vocational/technical school degree, required. A combination of college coursework and experience may also be considered.
• At least two years of related bookkeeping and/or cashiering experience required;experience working within higher education preferred. 
• Ability to concentrate on details of projects, multitask during numerous interruptions by telephone or walk-in inquirers.
• Knowledge of general office practices and procedures, principles and practices of bookkeeping and accounting.
• Good working knowledge of computer software such as Microsoft Word, PowerPoint, Excel, Desktop Publishing, Internet, basic website design/maintenance, and email. Knowledge of University operating systems such as Banner, Argos, EMS software, etc. is preferred.
• Working knowledge of Banner Student and Banner Finance programs preferred.
• Ability to maintain financial records and preparing routine financial reports and forms.
• Ability to communicate effectively, including very strong verbal and written communication skills with the ability to offer a welcoming, respectful, and safe environment to all groups.

POSITION DETAILS, COMPENSATION AND BENEFITS: Full-time non-exempt staff (overtime-eligible) position. Annual salary of $40,000 - $43,000 depending on qualifications and experience. Desired start date of March/April 2025. Excellent benefits package included that begins on start date; includes medical, dental, vision, disability, and life insurance, employee assistance and wellness programs, retirement plan contributions, and undergraduate tuition waivers for employees and eligible dependents, as well as paid holidays in addition to sick and vacation leave accruals. See https://humanresources.utahtech.edu/employee-benefits/ under "Benefits Summary" for more details.

ELECTRONIC APPLICATION PROCEDURES: Application review begins February 21, 2025. Submit application materials (including resume contents and contact information for three professional references) and upload cover letter electronically. If, because of a disability, you need special services or facilities in order to apply for this opening, please call the Human Resources Office at (435) 652-7520.

ABOUT THE UNIVERSITY: Utah Tech University is an open, comprehensive, polytechnic institution, committed to exceptional student learning and success that has adopted an instructional approach of "active learning. active life" and a culture of innovation and entrepreneurship. We seek faculty and staff committed to creating an active, applied and career-oriented learning environment that is student-centered. Established in 1911 as a community college and in 2013 as a state university, our University is located in picturesque southwestern Utah, approximately 120 miles north of Las Vegas. The area is renowned for its red rocks, desert climate, over 300 days of sunshine annually, and featuring easy access to world-class outdoor recreational opportunities. Click here to learn more about the University.

Utah Tech University is a fast-growing Utah public institution of higher education, with more than 13,000 students. We offer over 250 programs, including doctoral, masters, bachelors, associates, certificates, endorsements, minors, and/or emphases. We seek to recruit and retain diverse and ambitious faculty and staff who bring new ideas, possess values and career aspirations aligned with the mission and vision, and are inspired to build a premier open, comprehensive, polytechnic university. Utah Tech University is an Equal Opportunity / Affirmative Action employer; the President and employees of the University are fully committed to Affirmative Action within its employment programs and activities. Utah Tech does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, pregnancy, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state or local law.
 
The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or the University’s non-discrimination policies:

• Director of Equity Compliance / Title IX Coordinator: Hazel Sainsbury - titleix@utahtech.edu, HCC 579, 435-652-7747.
• Deputy Title IX Coordinator: LaShun McGhee - titleix@utahtech.edu, 435-652-7731.

For further information regarding non-discrimination, please visit https://titleix.utahtech.edu/or contact:

• U.S. Department of Education, Office of Assistant Secretary for Civil Rights, ocr@ed.gov, 800-421-3481.
• U.S. Department of Education, Denver Regional Office, ocr.denver@ed.gov, 303-844-5695.

The University provides key institutional information regarding Academics, Campus Safety, Student Services, Employment Laws, and other requirements per the Higher Education Act and other consumer information requirements to prospective students, students, UT employees, and prospective employees online at https://utahtech.edu/right-to-know/ and https://police.utahtech.edu/clery-act/. 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification.

Salary : $40,000 - $43,000