80-302 Cage Cashier

The Cage Cashier is responsible for executing financial transactions with accuracy and efficiency while ensuring compliance with all gaming regulations and internal controls. This role delivers exceptional guest service, manages cash balances, and safeguards financial assets. By collaborating with other departments and maintaining professionalism, the Cage Cashier plays a critical role in ensuring seamless casino operations and an outstanding guest experience.

Key Accountabilities

• Transaction Processing: Conduct accurate and efficient guest and internal monetary transactions, ensuring strict compliance with internal controls and gaming regulations.
• Guest Service: Provide exceptional service by promptly addressing inquiries, resolving concerns, and creating positive guest interactions.
• Cash Management: Maintain balanced cash drawers by verifying funds, reconciling discrepancies, and ensuring proper documentation.
• Security & Compliance: Adhere to all gaming regulations, internal controls, and security protocols to safeguard financial assets and sensitive information.
• Department Collaboration: Coordinate with other departments to ensure smooth financial transactions and seamless casino operations.
• Equipment Operation: Utilize and maintain cash-handling equipment efficiently, reporting any malfunctions to prevent service interruptions.
• Professionalism & Development: Maintain a professional appearance, stay updated on policies and promotions, and participate in ongoing training to enhance job performance.

General

• Must be at least 18 years old to obtain a UMUGC Non-Support License (required). Must be able to pass the UMUGC and CG background investigations (no financial crimes or other felonies).

Education

• High School Diploma or equivalent required. Associate's degree in a relevant field preferred but not required.

Certifications

• No specific certifications are required. However, relevant industry certifications, such as cash handling or financial transaction management, are preferred.

Experience

• No prior experience required; this is an entry-level position. However, previous experience in customer service, cash handling, data entry, or financial transactions is preferred.

• Proficiency in cash handling and transaction accuracy.
• Basic computer and calculator skills.
• Strong organizational and record-keeping abilities.
• Effective communication and customer service skills.
• Ability to follow security and compliance procedures.