Quality Manager

POSITION SUMMARY/OBJECTIVE:

The Quality Manager is responsible for overseeing all aspects of quality assurance within the manufacturing facility. This role ensures that products meet the established standards of quality, reliability, and performance. The Quality Manager develops, implements, and maintains quality management systems, policies, and procedures to ensure compliance with industry standards, customer requirements, and regulatory guidelines.

Essential Functions

Quality Management System (QMS):

• Develop, implement, and maintain the Quality Management System in compliance with ISO 9001 and other relevant standards including customer requirements or industry standards
• Ensure that the QMS is effectively integrated into all operational processes.
  
  

Quality Assurance:

• Oversee the quality assurance activities, including inspections, audits, and testing of raw materials, in-process materials, and finished products.
• Develop and implement quality control plans, procedures, and standards
  
  

Continuous Improvement:

• Lead continuous improvement initiatives to enhance product quality and operational efficiency.
• Implement Lean and Six Sigma methodologies to identify and eliminate waste and reduce variability.
  
  

Training And Development:

• Train and mentor quality staff on quality standards, procedures, and best practices.
• Ensure that all employees are aware of quality requirements and objectives.
  
  

Customer Focus:

• Act as the primary point of contact for quality-related customer concerns and complaints.
• Develop corrective and preventive actions to address customer feedback and improve customer satisfaction.
  
  

Regulatory Compliance:

• Ensure compliance with all applicable regulatory requirements and industry standards.
• Stay updated with changes in regulations and standards affecting the manufacturing industry.
  
  

Documentation And Reporting:

• Maintain accurate and up-to-date quality documentation, including records of inspections, audits, and test results.
• Prepare and present quality reports to senior management.
  
  

Supplier Quality Management:

• Collaborate with suppliers to ensure the quality of incoming materials.
• Conduct supplier audits and assessments to verify compliance with quality standards.
  
  

Other Requirements

• In-depth knowledge of quality management systems, standards, and methodologies (e.g., ISO 9001, Lean, Six Sigma).
• Strong analytical and problem-solving skills.
• Excellent communication and leadership abilities.
• Proficiency in quality management software and tools.
• Familiar with ERP systems and proficient with Microsoft office packages (excel, word, PowerPoint etc.)
  
  

Competencies

Attention To Detail:

• Ability to meticulously examine processes, products, and documentation to ensure accuracy and adherence to quality standards.
  
  

Critical Thinking:

• Assessing situation and making informed decision to improve quality processes
  
  

Analytical Skills:

• Proficiency in analyzing data, identifying trends, and making data-driven decisions to improve quality processes.
  
  

Problem-Solving:

• Capability to identify root causes of quality issues and implement effective corrective and preventive actions.
  
  

Leadership:

• Strong leadership skills to guide and motivate the quality assurance team and foster a culture of quality across the organization.
  
  

Communication:

• Excellent verbal and written communication skills to effectively convey quality standards, procedures, and expectations to all levels of the organization.
  
  

Customer Focus:

• Commitment to understanding and meeting customer needs and expectations and proactively addressing customer concerns.
  
  

Regulatory Knowledge:

• In-depth understanding of industry regulations, standards, and compliance requirements relevant to the manufacturing sector.
  
  

Continuous Improvement:

• Dedication to driving continuous improvement initiatives and adopting best practices to enhance product quality and operational efficiency.
  
  

Technical Proficiency:

• Proficiency in using quality management software, statistical analysis tools, and other relevant technologies.
  
  

Project Management:

• Strong project management skills to oversee quality improvement projects, from planning through execution and evaluation.
  
  

Collaboration:

• Ability to work effectively with cross-functional teams, including production, engineering, and supply chain, to achieve quality objectives.
  
  

Adaptability:

• Flexibility to adapt to changing requirements, regulations, and industry trends while maintaining high-quality standards.
  
  

Required Education And Experience:

• Bachelor's degree in Engineering, Quality Management, or a related field.
• Minimum of 5 years of experience in quality management within a manufacturing site environment.
• Certification in quality management (e.g., ISO 9001, Six Sigma Green Belt preferred, proficient in problem-solving) is preferred.
• General knowledge of ERP systems, QMS software, and Rubber experience is preferred
  
  

Work Environment

This job operates in an office and manufacturing environment. This role routinely uses tools and other such equipment during the course of the job duties. Provided Personal Protective Equipment, as well as steel-toed boots or shoes, must be worn at all times.

Physical Demands

• Moderate walking and climbing
• Physically able to conduct inspections and carry equipment used for inspections
• Must be able to lift up to 50 pounds at a time
• While performing the duties of this job, the employee is regularly required to, stand, sit, and stoop
• Regular, predictable attendance is required
  
  

Position Type/Expected Hours of Work

This is a full-time position, and hours of work and days are Monday through Friday.

Occasional evening and weekend work may be required as job duties demand.

Travel

Some limited travel will be required. Up to 10%.

EEO STATEMENT

Utex Industries is an equal employment opportunity employer and shall make all employment-related decisions without regard to race, color, national origin, ancestry, religion, creed, age, sex, sexual orientation, marital status, military or veteran status, and/or any other status or condition protected by applicable federal, state, or local law.