Coding Support Specialist -Revenue Cycle

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
• The longer you stay, the more vacation you’ll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as...

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus many more!

Position Summary:

The Coding Support Specialist supports coding leadership and staff with various clerical functions. This role includes reviewing records within Epic and other software applications for completion. This position is also responsible for handling paper medical records including pick up from various UTHealth and affiliated sites and drop off, sorting and scanning as needed for abstracting. The specialist may be responsible for charge entry functions and simple billing edit resolution within Epic charge review work queues.

As a Coding Support Specialist, you will play a crucial role in assisting our clients with their coding needs. You will be responsible for troubleshooting coding issues, providing guidance on best practices, and ensuring our clients' coding projects are successful.

• Department: Revenue Cycle
• Status: Full-time
• Location: Remote (2- 4 weeks onsite for training @ 1851 Crosspoint Ave, 77054) meetings, additional training, etc.).
• Must live in Texas (TX)This is a Remote position, and you must reside in Texas
• • Must be able to attend any required onsite meetings

**We DO NOT provide lodging or mileage reimbursement for training**

Position Key Accountabilities:

• Charge Entry and Reconciliation
• Prepares billing sheets for abstracting by reviewing medical record information.
• Performs charge entry of professional services including but not limited to non-invasive tests, anesthesia, hospital or office-based visits. Enters all CPT, ICD-10, modifiers accurately with minimal errors.
• Resolves any charge entry system edits in Epic.
• Processes finalized charge entry batches on a daily basis.
• Performs charge reconciliation when applicable to the department via logs, visit schedules, and other reports.
• Medical Record Pick Up and Processing
• Picks up medical records as needed from various UTHealth and affiliated sites and drops off at central business office for processing.
• Prepares medical records for scanning and abstracting.
• Scans records to the patient's chart.
• Retrieves medical records from hospital electronic medical record system and forwards to coders for abstracting.
• May handle confidential and departmental records.
• Generates basic physician queries in accordance to established procedures.
• Compiles data from reports.
• Resolves less complex charge review edits in Epic.
• Meets the required productivity expectations per department policy and procedure.
• Stays up-to-date with all coding & departmental procedures.
• Preforms other duties as assigned.

Certification/Skills:

• None
• Analytical skills, ability to interpret data, and maintain Excel spreadsheets.
• Knowledge of basic ICD-10 CM and CPT coding conventions
• Working proficiency of Microsoft Office suite such as Word, Excel, Outlook, PowerPoint required.
• Effective verbal and written communication between internal and external customers.
• Excellent time management skills required.
• Self-motivated with willingness to learn.
• Ability to work effectively under pressure due to changing priorities, interruptions, and workload variability
• Must possess reliable transportation to travel to and from various UTHealth locations.

Minimum Education:

High School Diploma or equivalent required.

Minimum Experience:

2 years of general office experience is required.

Physical Requirements:

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

Residency Requirement:

Employees must permanently reside and work in the State of Texas.