What are the responsibilities and job description for the Community Engagement Coordinator position at Utica Coffee Roasting Company?
About Utica Coffee Roasting Co.:
At Utica Coffee Roasting, we believe in bold flavor, strong community roots, and a relentless commitment to quality. We are more than just a coffee company—we're a vibrant part of the local culture, constantly evolving and expanding how we connect with our customers both locally and beyond.
Position Summary:
We are seeking a creative, organized, and community-driven individual to join our team as the Community Engagement Coordinator. This dynamic role blends elements of customer experience, special event coordination, fundraising, and brand storytelling through digital platforms. The ideal candidate thrives in a fast-paced environment, is detail-oriented, and has a passion for creating memorable brand experiences.
Key Responsibilities:
- Lead and manage fundraising initiatives and partnership opportunities in support of community causes.
- Coordinate and execute private label coffee designs and order fulfillment for weddings, corporate gifting, and special events.
- Provide outstanding customer service for e-commerce platforms, ensuring a positive experience from order to delivery.
- Conduct product photography to support online listings, social media, and promotional campaigns.
- Regularly update and maintain the Utica Coffee website content to ensure product accuracy and engaging presentation.
- Collaborate with partners and influencers on social media campaigns to expand brand reach and engagement.
- Coordinate coffee bar setups for special events, ensuring seamless delivery and representation of the Utica Coffee brand.
- Manage and fulfill all donation and gifting requests, maintaining Utica Coffee’s strong commitment to community giving.
Qualifications:
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Experience with e-commerce platforms (e.g., Shopify), customer service, and digital tools.
- Familiarity with social media and web content management.
- Proficiency in photography and basic photo editing preferred.
- Ability to manage multiple projects and meet deadlines.
- Passion for coffee and community engagement.
Benefits:
- Free drinks in our cafes and a bag of beans to bring home each week
- After one year of employment, you are eligible for 5 days paid vacation
- Employee discount on all merchandise
- Aflac available to employees
- 401(k) eligibility after 90 days of employment. Must be 21 years old to participate
- Employee assistance program
- Health insurance
- Paid time off
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $18 - $20
