What are the responsibilities and job description for the Workers' Compensation Senior Complex Handler (hybrid) position at Utica National Insurance Group?
The Company
At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected.
Utica National Insurance Group is an "A" rated $1.6B award-winning, nationally recognized property & casualty insurance carrier.
Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations including Boston, NYC, Atlanta, Dallas, Columbus, Richmond, and Chicago.
This is a hybrid position with a minimum of 8 days/month spent in-office in New Hartford, NY; Buffalo, NY; or Charlotte, NC.
What you will do:
As a Workers Compensation Senior Complex handler you will handle Workers’ Compensation claims of a complex and serious nature; performs special claims investigations and handles matters requiring broad technical knowledge at an expert level. You will operate on an independent basis with little supervision; mitigate, negotiate and settle claims within assigned authority with a strong focus on overall claim resolution. Assumes direct responsibility to represent Company interests in hearings, mediations and settlement conferences. Required to have direct contact with Plaintiff and Defense attorneys concerning serious claim matters, the resolution of claims, and mitigation of complex legal issues and reviews court decisions.
Key Responsibilities:
- Handles Workers’ Compensation claims of a complex and serious nature; performs special claims investigations and handles matters requiring broad technical knowledge at an expert level.
- Operates on an independent basis with little supervision; mitigates, negotiates and settles claims within assigned authority with a strong focus on overall claim resolution.
- Assumes direct responsibility to represent Company interests in hearings, mediations and settlement conferences.
- Required to have direct contact with Plaintiff and Defense attorneys concerning serious claim matters, the resolution of claims, and mitigation of complex legal issues.
- Reviews court decisions, law and coverage interpretations and is required to have a broad knowledge and understanding of Workers’ Compensation law and claim practices.
- Submits periodic reports to and complies statistics for Claims Management.
- Performs other duties as assigned.
- Conforms with all corporate policies and procedures.
What you need:
- Bachelor's degree preferred or equivalent experience.
- 7-10 years' experience handling workers' compensation claims preferred.
- Licenses required where needed.
Licensing
Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims. Licensing must be obtained within the timeframe set forth by the Company and must be maintained as needed throughout your employment.
Salary range: $81,900-$120,000
The final salary to be paid and position within the internal salary range is reflective of the employee’s work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications.
Benefits:
We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following:
- Medical and Prescription Drug Benefit
- Dental Benefit
- Vision Benefit
- Life Insurance and Disability Benefits
- 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
- Health Savings Account (HSA)
- Flexible Spending Accounts
- Tuition Assistance, Training, and Professional Designations
- Company-Paid Family Leave
- Adoption/Surrogacy Assistance Benefit
- Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
- Student Loan Refinancing Services
- Care.com Membership with Back-up Care, Senior Solutions
- Business Travel Accident Insurance
- Matching Gifts program
- Paid Volunteer Day
- Employee Referral Award Program
- Wellness programs
Additional Information:
This position is a full time salaried, exempt (non overtime eligible) position.
Utica National is an Equal Opportunity Employer.
Apply now and find out what it’s like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy.
#LI-LH1
Salary : $81,900 - $120,000
