Energy Efficiency Quality Assurance Technician

Utility Energy Services (UES) provides top-tier services to regulated industries such as Utilities. UES focuses on energy efficiency, demand response, distributed energy resources, and electrification to transform how customers use energy and support market adoption of clean technologies. We strive to deliver cost-effective results every day through safety, efficiency and transparency.

Job Description

This is a full-time, Technical Field Staff role responsible for Quality Assurance (QA) and Quality Control (QC) Verifications. This energy efficiency inspector role aligns internal and external quality processes and systems and ensures both UES and our participating contractors are exceeding client expectations. Additional components of this role include review of QA/QC findings, implementation of solutions, clear and thoughtful communication with our participating contractors, and drive toward continuous improvement of quality processes.

The Technician will be responsible for inspecting homes, mentoring contractors, conducting and verifying project completion, identifying opportunities for energy efficiency, and other responsibilities as directed. The Technical Field staff will also be responsible for providing excellent customer service to ensure customer satisfaction and contractor engagement.

This role covers the North Georgia region, including Augusta, Macon, Milledgeville, and surrounding areas.

Key Responsibilities:

• Support field and desk quality assurance and quality control processes including the selection and field review and testing of residential insulation, HVAC, air infiltration and other energy efficiency improvements.
• Work with contractors to ensure compliance and adherence to program requirements and providing guidance in improvement opportunities.
• Work directly with customers to schedule and perform field QA/QC services.
• Support the process of regularly reviewing and updating critical program documentation and process manuals including field verification guides and forms.
• Work as part of a cross functional team and regularly meet with client and other key stakeholders to ensure best practices and continuous improvement initiatives are aligned on and implemented effectively.
• Provide technical training and guidance on building science best practices for trade allies.
• Conducts process flow audits to identify where improvements can be made to strengthen the outputs and findings or QC processes.
• Drive to assigned locations in your personal vehicle (mileage reimbursement provided).

Minimum Qualifications:

• Associates degree
• Knowledge of building science principles, HVAC systems, and other installation and code requirements.
• Experience in conducting inspections, energy audits, energy efficiency upgrades, and/or building science education and implementation.
• Customer service experience

Preferred Skills/Experience

• Building Analyst Professional (BA-P), Building Analyst Technician (BA-T), HERS rater, and/or DET Verifier.
• Excellent customer service skills
• Ability to identify opportunities for energy efficiency and cost savings
• Bachelor's degree in Engineering, Environmental Science, or related field preferred.

Professional Skills:

• Excellent verbal, interpersonal, and written communication skills
• Strong analytical, problem-solving, and decision-making capabilities.
• Sound business ethics, including the protection of proprietary and confidential information.
• Ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for management team.
• Ability to work with all levels of internal staff, as well as outside clients and trade allies.
• Proficiency in MS 365 Applications

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: On the road

Salary : $50,000 - $65,000