What are the responsibilities and job description for the Bilingual Warranty Sales Representative position at Utility Partners of America?
Bilingual Warranty Sales Representative – Greenville, SC
Join Utility Partners of America (UPA) and be part of a dynamic team dedicated to delivering exceptional customer service.
We are seeking a highly motivated full-time Bilingual Warranty Sales Representative with outstanding interpersonal skills to assist homeowners with their warranty service needs. If you thrive in a fast-paced environment, enjoy problem-solving, and excel in customer engagement, we want to hear from you!
Key Responsibilities:
- Handle inbound customer calls regarding new and existing warranty service requests.
- Educate customers on warranty coverage, contract terms, claims, and work orders.
- Facilitate dispatch activities and assist with contractor scheduling.
- Proactively identify and resolve customer concerns, ensuring high satisfaction.
- Maintain accurate records and provide timely follow-ups to homeowners and contractors.
- Conduct outbound calls to address high-priority accounts and resolve issues efficiently.
Qualifications & Experience:
✅ 2 years of customer service experience (call center, hospitality, retail, or related field).
✅ Bilingual in English and Spanish (preferred but not required).
✅ Previous experience promoting products/services in a call center environment is a plus.
✅ Strong communication, problem-solving, and multitasking skills.
✅ Ability to thrive in a fast-paced, deadline-driven environment.
✅ Must be a team player with a positive attitude and results-driven mindset.
✅ Comfortable with 100% phone-based customer interaction.
✅ High School diploma / GED required.
Work Schedule:
* Monday: 8:30 AM – 5:30 PM
* Tuesday: 8:30 AM – 5:30 PM
* Wednesday: 10:00 AM – 7:00 PM
* Thursday: 8:30 AM – 5:30 PM
* Friday: 9:00 AM – 6:00 PM & 10:00 AM – 7:00 PM (rotating)
What We Offer:
✔ Paid training to set you up for success (approximately two weeks).
✔ Competitive hourly pay: Starting at $16.50 per hour plus incentives.
✔ Comprehensive benefits package after 60 days, including:
- Medical, dental, and vision insurance
- 401(k) options
✔ Opportunities for career growth within a thriving company.
Location: Greer, SC 29651
Work Environment: In-person role.
Next Steps:
Ready to build a rewarding career? Apply today and become part of the Utility Partners of America team!
Start making an impact – apply now!
Job Type: Full-time
Pay: From $16.50 per hour
Ability to Relocate:
- Greer, SC 29651: Relocate before starting work (Required)
Work Location: In person
Salary : $17
