What are the responsibilities and job description for the Customer Service Representative - Third shift position at Utility Partners of America?
Customer Service Representative
Utility Partners of America is looking for a full-time Customer Service Representative with excellent interpersonal skills to work five days, 40 hours a week. **Fluent in English and Spanish is a plus**
Location: Greer, SC
Requirements:
- Third Shift: Sunday night - Thursday night: * 10 pm - 7 am
- 1-2 years of experience in providing customer service in a call center setting
- Dependable: Attendance is imperative.
- Working knowledge of Microsoft Office
- Maintain a positive environment, working with co-workers and customers within a diverse culture.
- Self-motivated to work under his/her own initiative.
- The ability to work in a team environment, under pressure and overcome objections.
- Proficient listening, verbal and written communication skills, including problem-solving and conflict resolution.
- Excellent telephone manner and listening skills.
- The ability to relate to customers in a professional and courteous manner.
- Excellent attention to detail and organizational skills with the ability to multi-task and follow up.
Qualifications:
- Must consent to a drug test, background check and motor vehicle records check
- Must have High School diploma or general education degree (GED).
- Must be at least 18 years of age or older
Benefits:
- Paid Training
- Paid Holidays
- Medical, Dental, and Vision plans offered.
- Full Benefits Package after 60 days of employment.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $16
