What are the responsibilities and job description for the Information Technology Manager position at Utility Solutions Group?
Job Description
Job Description
Role Mission & Overview
Are you an experienced IT professional ready to take the reins and make a huge impact? Do you have the passion and drive to shape the future of technology in a thriving, fast-paced manufacturing and distribution environment? Look no further…
At Utility Solutions Group (USG) and Holland Supply Company (HSC), we’re at the forefront of delivering critical utility infrastructure products and technologies to the world. USG manufactures nine gas pressure regulators, while HSC distributes a range of products like meters, parts, instruments, remote IoT grid technology, and operations management software. Our customers range from utilities to commercial and industrial markets, and we’re growing faster than ever before. We’re proud of what we make here – our devices are a small part of safely keeping energy systems running that allow people to cook their dinners, heat their homes, and run their factories, among many other things.
We are looking for a hands-on IT Manager to assist our CTO in driving strategic initiatives that will shape the future of our business. As the IT Manager, you’ll lead the way in sustaining and improving our systems, driving technology solutions that make our operations more efficient, precise, and agile. You’ll have the chance to make impactful recommendations and deploy solutions that directly affect our bottom line. You’ll work closely with the CEO and leadership team to set priorities, align IT goals with business objectives, and manage high-level projects that drive our company’s success. Doing this will include, but not be limited to, overseeing network support, assisting / training departments with ERP system CSV uploads and reports, administering basic business systems (Office 365, Sharepoint, VOIP phones, business websites), enhancing ERP system design (configuration settings, new field creation, workflow development, etc.), supporting departments as needed, sustaining the handful of in-house applications that have been developed, and developing IT solutions to improve operational efficiency. Being successful means automating wherever possible, aligning the priority of IT tasks with the business’s goals, and assigning tasks to the appropriate party, whether that be yourself, your IT Admin, business departments, or external specialists.
Short-Term Outcomes to Achieve
Within 1-month of starting
Understand each company’s business and the departments within them – a detailed onboarding plan including meetings with the various departments will be developed to facilitate this
Learn and document the IT systems, external or internal, support which areas of the businesses
Learn all the external IT vendors / partners we have relationships with, and what they do for us
Diagram and understand the high-level structure of USG’s ERP system, HSC’s ERP system, and HSC’s E-commerce website
Participate alongside predecessor in day-to-day IT duties and management meetings
Understand what key projects are for IT in 2025, how they are prioritized, and what their budgets are
Within 3-months of starting
Be included in the execution of all key IT projects for 2025 alongside the CTO
Manage sustainment of all IT system
Within 6-months of starting
Assume management of all IT functions
Deliver to CEO an assessment outlining IT weaknesses to be strengthened, and your action plan and budget needed
Analyze all expense items at USG that are currently $500k and present a plan to reduce that expense by 15% within 12 months. The project should pay itself back in
Responsibilities
Level 1
Routine NetSuite ERP CSV uploads
Item Pricing
Item Zone Changes
Other Item Field changes
Customer field updates
Vendor field updates
Basic One Level Saved Searches
Basic One Level CSV Uploads
Routine user / network support
Keyfobs
Install handheld scanners on laptops.
Basic support for users (mice, keyboards, monitors etc.)
Install network printers as needed.
Install and configure network scanning for users as needed.
Level 2
Office 365 Email Administration
SharePoint Development & Administration
Intermedia Phone System Administration
General hardware & network daily support
Create folders on server as needed with access rights
Define user “rights” on network
Reboot server as needed
Website Development
NetSuite Multi-Level Saved Searches
NetSuite Multi-Level CSV Imports
Debug basic data issues and escalate as needed
Level 3
NetSuite System Analysis & Design
NetSuite BOM Revisions at USG
NetSuite Debugging of Issues (i.e. data inconsistencies usually caused by bad user input)
Define and structure user procedures to assure data integrity
NetSuite support for accounting. Must be able to communicate to accounting and relate back to NetSuite and the company at large
Support for MRP, including outsourced manufacturing
Ability to setup new hires, computers, work environments, etc.
Setup VRMA System which currently is non-existent at BOTH companies
As needed by CFO, assist with inventory data interpretation or analysis
Level 4
NetSuite Developer / Programmer projects we are planning or considering
Promise Date System
Part Number Configurator
What-Can-We-Build System
Develop KPIs for Warehouse Screen
Redo any “outside NetSuite programs” into NetSuite where possible
Write our versions of Dunning letters, Zone approvals, etc.
Develop systems outside of NetSuite in the Microsoft .NET Framework
Not everything is NetSuite. Not everything is “the Cloud”. We need to look for projects outside of NetSuite that make fiscal sense
Key Competencies and Personal Characteristics :
- Extensive cost reduction (>
5 years) hands-on IT business system and manufacturing ERP experience. Specific experience with a passion for driving both incremental and fundamental cost-reductions through technological improvements.
What We Believe In – Company Values at USG
The team at Utility Solutions Group feels it’s incredibly important that we can rely on one another. For that reason, as a baseline requirement people only work here if they D.A.R.E. to be great. And by D.A.R.E. we mean each team member must be Dependable, Accountable, Responsible, and Ethical. Anything short of this isn’t acceptable, and people who can’t live this way won’t last on our team. On the other hand, people who do live this way will love working with us since they’ll be surrounded by folks they can rely on day-in and day-out.
We also believe in being gritty, or GRIT-D. Coupled with passion and talent, grittiness is a powerful force that can push the most average organizations to achieve extraordinary things. For that reason, we’ve crafted our company values around it. The GRIT-D acronym is used as a framework to guide our operations, and we believe it’s what will ensure USG is able to continue creating solutions that improve the safety and reliability of utility infrastructure through the next century.
Compensation & Benefits
Company Description
Utility Solutions Group (USG) is a quickly growing manufacturing company headquartered in Columbus, OH that manufacturers natural gas regulators for gas utilities and gas infrastructure across the globe. After acquiring nine pressure regulator product lines from Sensus-Xylem, USG has been quickly growing its headcount to form the team needed to be successful manufacturing.
Ownership is intimately involved in managing daily operations and are ambitious about growth. The company recently acquired seven product lines, and is standing them up in its own facility. This creates a challenging, fast-paced environment for employees and allows access to exciting new career opportunities on a regular basis.
Company Description
Utility Solutions Group (USG) is a quickly growing manufacturing company headquartered in Columbus, OH that manufacturers natural gas regulators for gas utilities and gas infrastructure across the globe. After acquiring nine pressure regulator product lines from Sensus-Xylem, USG has been quickly growing its headcount to form the team needed to be successful manufacturing. Ownership is intimately involved in managing daily operations and are ambitious about growth. The company recently acquired seven product lines, and is standing them up in its own facility. This creates a challenging, fast-paced environment for employees and allows access to exciting new career opportunities on a regular basis.
Salary : $100,000 - $130,000
