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Sr. Patient Account Specialist - Revenue Cycle PB Billing & Denials

UTMB Health
Galveston, TX Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 4/7/2025

Minimum Qualifications :

Associate degree or equivalent. Minimum of three years patient accounts experience. Minimum of two years Epic Revenue Cycle experience

Job Description :

The Sr. Patient Account Specialist will be responsible for billing all third-party payers through a claims processing vendor and / or for appeal of denied professional and / or hospital claims. Identifies billing issues affecting hospital and / or physicians claims / accounts and takes necessary action to ensure timely and appropriate claim filing. Performs follow-up activities and identifies reimbursement issues affecting these claims. Takes necessary actions to insure timely and appropriate reimbursement and account resolution.

Essential Job Functions :

  • Demonstrates an expert level of competence and understanding of all state and federal laws, rules, and regulations regarding payer billing guidelines
  • Demonstrates a basic understanding of CPT, ICD-9, HCPCS, modifier coding as well as POS requirements
  • Meets or exceeds QA and Productivity requirements
  • Billing payers and / or clients for hospital and / or Professional Patient Accounts
  • Resolves Payer rejections from billing system daily to bill submit hospital and / or physicians claims
  • Performs online corrections to edited claims according to procedures
  • Performs detailed follow-up activities on assigned accounts according to procedures
  • Responds to daily correspondence according to procedures
  • Identifies denials and underpayments for appeal
  • Reviews, research, and processes denied claims
  • Appeal claims as appropriate according to policies and procedures
  • Updates account information and documents as appropriate within Epic Resolute
  • Processes account adjustments according to policies / procedures
  • Issues payer and / or patient refunds according to policies / procedures
  • Validates accuracy of payments and / or adjustments on accounts
  • Resolves outstanding accounts at required accuracy and productivity requirements

Marginal or Periodic Functions :

  • Successfully completes competency-based training and testing
  • Prioritizes and completes all work in an accurate, effective, and efficient manner
  • Participates in team meetings / activities and supports the philosophy and goals of the team and department
  • Assists in the training and mentoring of new employees
  • Reads all announcements and relevant communications relating to job duties
  • Performs related duties as required.
  • Salary Range :

    Actual salary commensurate with experience.

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