What are the responsibilities and job description for the Access Associate Senior - Allergy Clinic position at UVA Engineering?
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Job Description
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Job Description
- Schedules appointments to the correct provider including all appropriate information and coordinates appointments on the same day when available.
- Educates patients parents guardians or appropriate designee on managed care process and communicates authorizations if needed and reviews potential financial obligations when appropriate.
- Advocates for patients and/or families while coordinating multi-visit scheduling appointments.
- Provides exceptional customer service while assisting customers in obtaining access to Medical Services at UVA Health System.
- Documents each request completely and accurately.
- Investigates documents and resolves or refers as appropriate problems and conflicts.
- In addition to the above job responsibilities, other duties may be assigned.
