Licensed Vocational Nurse (LVN)/Certified Medical Assistant (CMA) - Clinics (Full-Time)

JOB SUMMARY

Provides direct and indirect patient care in the office/clinical setting. Assists nursing and medical staff with routine examinations and patient treatments.  Provides relief support to the receptionist when needed. Reports to Physician Practice Administrator. Non-Exempt position.

ESSENTIAL FUNCTIONS

• Performs Licensed Vocational Nurse/Certified Medical Assistant duties within the LVN/CMA scope of practice.
• Provides direct and indirect patient care under the supervision of a physician.
• Ensures accurate and complete documentation in the EHR in a timely manner.
• Evaluates outcomes, consults with other health team members as required and adjusts nursing care processes to ensure optimal patient care
• Performs assessment on patients prior to being seen by physician. This includes neonate, pediatric, adolescent and geriatric patients and the general patient population, including pain assessment using valid pain scale.
• Notifies appropriate licensed personnel when patient complains of pain, assesses pain using valid pain scale.
• Evaluates outcomes, consults with other health team members as required and adjusts nursing care processes to ensure optimal patient care.
• Provides patients with after-care instructions and confirms understanding of those instructions.
• Provides patient follow-up, refers patient problems to office/clinic physician immediately.
• Informs financial/insurance clerk to speak with patients about their financial responsibility if the need arises and in order for patients to sign the Advance Beneficiary Notice.
• Communicates with physician and team members about patient’s clinical condition on an as needed basis, including results of diagnostic studies and symptomatology.
• Assists with procedures and perform services requiring technical and manual skills under the direction of a physician.
• Answers telephone calls in a professional manner, directs calls appropriately; refers patient problems to office physician; schedules patient appointments..
• Maintains established office/clinic policies and procedures, objectives, performance improvement program, safety, environmental and infection control standards.
• Maintains a safe, comfortable and therapeutic environment for patients and families in accordance with office/clinic standards.
• Ensures an adequate stock of supplies. Assists in cost containment through appropriate ordering and conserving of supplies and equipment.
• Performs preventative maintenance on office equipment and reports needed repairs of equipment to appropriate departments.
• Maintains medication and QC logs.
• Removes and properly disposes of expired medications and supplies in a timely manner.
• Clearly communicates with staff, providers, patients and family.
• Assist in training and mentoring Medical Assistant students as needed.
• Performs other duties as assigned within the Medical Assistant’s scope of practice.

POSITION REQUIREMENTS

Minimum Education

High School Graduate or equivalent.

Current Texas Licensed Vocational Nurse Licensure or Medical Assistant Program Certification required.

Current BLS for healthcare provider’s certification required.

One year experience with electronic documentation of medical records required.

2 years’ experience in a physician office preferred.

Electronic Medical Record experience preferred..

Required Skills

Must possess superior ability to communicate effectively in English, both verbally and in writing. Additional languages preferred.

Excellent interpersonal skills and customer service.

Must possess high degree of organization and be able to multi-task efficiently and effectively.

Basic computer knowledge required, including proficiency in Microsoft Office and Outlook.

FUNCTIONAL DEMANDS

Functional Job Requirements:

Job requirements include, but are not limited to: sitting, standing, walking, kneeling, bending, squatting and reaching. Requires good finger dexterity, repetitive motions with hands and fingers.  Requires ability to have good vision and hearing. Pushing and pulling equipment may be necessary.

Lifting Requirements

Job requires heavy lifting on an occasional basis.

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising the job duties.