What are the responsibilities and job description for the Medical Unit Support Specialist position at UW Health Rehabilitation Hospital?
At UW Health Rehabilitation Hospital, we strive to maximize the health, function, and quality of life of those we serve through comprehensive physical medicine and rehabilitation programs. We are accredited by The Joint Commission and CARF-accredited for our Comprehensive Integrated Inpatient Rehabilitation Program and Stroke Specialty Program.
We invite you to join our team as a Medical Unit Support Specialist, where you will play a vital role in supporting nursing department operations. Your duties will include greeting visitors, scheduling appointments, transferring phone calls, admitting and discharging patients, communicating and coordinating between physicians, nursing staff, and other hospital staff.
In this role, you will have the opportunity to interact frequently with unit personnel, physicians, visitors, patients' families, and other ancillary hospital personnel for the purpose of giving and receiving information. You will also have contact with patients, which may include answering patient lights, fulfilling patient requests for non-care items, attending appointments with patients, and working in the café.
As a Medical Unit Support Specialist, you must be able to exercise judgment and initiative in the resolution of problems encountered. You will work in a high-stress environment, requiring constant mental alertness and the ability to calmly and accurately perform duties when subjected to frequent and varied interruptions.
To be successful in this role, you will need to have a high school diploma, with two years of college-level education preferred. You must also have computer experience and prior experience in a hospital setting is preferred. Additionally, you must be able to work with all levels of medical personnel, patients, and families, and have the ability to speak and write concisely with knowledge of medical terminology desirable.
The benefits of working at UW Health Rehabilitation Hospital include new competitive pay rates, various shift availabilities, tuition assistance/reimbursement, low nurse-to-patient ratios, low therapist-to-patient ratios, an expansive benefit package, professional development and advancement opportunities, a targeted approach to career development, and strong interdisciplinary teamwork opportunities.
