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Guest Services Specialist

UW Health
Madison, WI Full Time
POSTED ON 1/25/2025 CLOSED ON 1/30/2025

What are the responsibilities and job description for the Guest Services Specialist position at UW Health?

Work Schedule:

This is a full-time, 1.0 FTE position. Scheduled shifts between 7:00am - 8:00pm, Monday through Friday with rotating Saturdays every 7-8 weeks. Hours may vary based on the operational needs of the department.

Be part of something remarkable

Join the #1 hospital in Wisconsin!

We are seeking a Guest Services Specialist to:

  • Serve as the first point of contact for general information for patients, visitors, and staff to provide a remarkable patient and family experience.
  • Warmly greet our patients, visitors, and staff to create a welcoming environment.

At UW Health, you will have:

  • An excellent benefits package, including health and dental insurance, paid time off and retirement plans.
  • Access to UW Health's Wellness Options at Work that support employee/family well-being.
  • Tuition reimbursement - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
Qualifications
  • High School Diploma or equivalent (Required)
Work Experience
  • Six months customer service, administrative support, retail, or related experience (Required)
Our Commitment to Diversity and Inclusion
UW Health is committed to being a diverse, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.
Job Description
UW Hospital and Clinics benefits

 

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