What are the responsibilities and job description for the Patient Access Lead position at UW Health?
Work Schedule:
This is a full time, 1.0 FTE position. Shifts will be scheduled Monday-Friday between the hours of 8:00 AM -4:30 PM. On call and Holiday hours are required. Must be flexible to cover all hours of operations. Hours may vary based on the operational needs of the department. You will work at 1 S. Park St. in Madison, WI. This person will also travel to 20 S. Park St, Union Corners Urgent Care and University Station.
Be part of something remarkable
Bring your customer service expertise to the #1 hospital in Wisconsin by supporting multiple clinic and urgent care teams!
We are seeking a Patient Access Lead to:
- Oversee the daily operations of specific work units within the Patient Access Department.
- Partner closely with supervisors to provide leadership coverage and presence to the registration and admissions work units in the clinics and the hospital divisions.
- Ensure effective operations by organizing, scheduling, and monitoring the department workload.
At UW Health, you will have:
- An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
- Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
- Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
- The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.
- Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
Qualifications
- High School Diploma or equivalent Required
- Associate's Degree in Business, Finance, Health Info Management, or related field Preferred
Work Experience
- 1 year of experience in a patient access, healthcare revenue cycle, or clinic operations role Required
- 2 years of experience in a patient access, healthcare revenue cycle, or clinic operations role with progressive leadership responsibilities Preferred
Our Commitment to Diversity and Inclusion
UW Health is committed to being a diverse, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.
Job Description
UW Hospital and Clinics benefits
