What are the responsibilities and job description for the Patient Access Representative, Ambulatory position at UW Health?
Work Schedule :
This is a part time, 0.5 FTE position. Shifts will be scheduled Monday-Wednesday 4 : 00 PM - 8 : 00 PM and every other weekend 7 : 45 AM - 5 : 00 PM. On call and holiday requirements. Hours may vary based on the operational needs of the weekend.
Be part of something remarkable
Bring your excellent customer service skills to the #1 hospital in Wisconsin.
We are seeking a Patient Access Representative - Ambulatory to :
Enter and verify demographic and insurance information, identify and collect patient financial obligations, and register or admit patients.
Promote a positive patient and family experience, exhibit empathy, engage in compassionate collections, and demonstrate strong communication skills.
Cover a variety of clinic locations and hours as needed.
At UW Health, you will have :
An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.
Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
Qualifications
High School Diploma or equivalent Required
Associate's Degree in Business, Finance. Health Information Management or related field Preferred
Work Experience
1 year of experience in a customer service-related field Required
1 year of experience in a healthcare, call center, business, financial or insurance related field Preferred
Our Commitment to Diversity and Inclusion
UW Health is committed to being a diverse, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability / veterans.
