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Building Service Assistant Director

UW-Madison Housing
Madison, WI Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 6/29/2025
Job Summary:

University Housing is looking for an experienced Supervisor to join our Facilities team! As the Building Services Assistant Director, you'll lead and support a team of building supervisors overseeing the 2nd and 3rd shift building services operations in the Residence Halls, as well as the building services responsibilities of the Gordon Dining and Event Center at UW-Madison. You'll help foster a collaborative work environment and will support the building services team in critical project goals and daily operations. University Housing Facilities leadership work closely together to support the needs of our resident community and to ensure an excellent work environment for our staff. As part of the building services leadership team, you'll lead and support area staff, provide timely communications, share important updates with stakeholders, and provide your thoughts and expertise on day-to-day and long-term strategies. Apply today!

Responsibilities: Develops cleaning standards, maintains accurate records, hires, trains and develops custodial staff and/or supervisors, and maintains a comprehensive custodial program to ensure the cleanliness, orderliness, and safety of institutional property.

  • 30% Develops, directs, and monitors the implementation of cleaning standards, emergency planning and response, and staffing strategies across multiple work units
  • 15% Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees
  • 15% Identifies, develops, and facilitates unit staff training opportunities
  • 20% Monitors unit record keeping to ensure compliance with established policies and procedures
  • 20% Develops and implements preventative maintenance program and staffing for Residence Hall Facilities Housekeeping

Tasks:

  • Assists leadership with the overall maangement of the Housekeeping operation
  • Communicates with residents, parents, staff, and guests to address service requests
  • Creates, promotes, and participates in a collaborative team environment
  • Demonstrates and role models exceptional customer service
  • Develops and monitors staffing labor needs for seasonal and ongoing work
  • Incorporates and effectively uses technology to complete work
  • Manages and leads supervisory staff and student employees
  • Performs maintenance and custodial work on an emergency basis, or as needed to support staff efforts
  • Processes all paperwork, purchase orders, and credit card statements per campus purchasing policies
  • Provides support and assists as needed in the implementation of plans and procedures in the event of an emergency
  • Trains and ensures compliance to prescribed cleaning standards
  • Efficiently transport staff, move supplies & respond to emergency situations

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Education:

Preferred

H.S. Diploma

Qualifications:

Required: 3 - 5 years of supervision and 1 - 2 years of supervising custodial or facilities staff.

Preferred: Experience managing work of night shift staff, light mechanical skills, and experience responding to emergencies.

License/Certification:

Preferred

Drivers License - Valid and Meets UW Risk Management Standards

Work Type:

Full Time: 100%

This position requires most work be performed in-person, onsite, at a designated campus work location. Upon successful completion of the 12-month probation, there may be an opportunity for the position to be up to 20% remote with some flexibility required to meet on-site operational needs for peak transitions in the Housing operations.

Appointment Type, Duration:

Ongoing/Renewable

Salary:

Minimum $71,000 ANNUAL (12 months)

Depending On Qualifications

This is a full-time appointment. The starting annual salary is $71,000 or higher based on qualifications and includes a competitive retirement and benefits package.

Additional Information:

A criminal background check will be conducted on finalist(s).

Primary schedule is either Sunday - Thursday or Monday - Friday, 8-hour shifts between 2:00pm - 7:00am. Schedule will vary based on operational need and will be determined upon hire.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship) on or before the effective date of appointment.

University Housing may communicate with you about your application status using a text messaging service. To opt-out please reply "STOP" to text messages received or contact University Housing HR at hr@housing.wisc.edu or 608-262-2766. Message and data rates may apply.

How to Apply:

Please submit a resume within the online application system.

Online applications must be received by 11:55pm on the deadline listed. We are unable to consider incomplete application materials.

Contact:

Jennifer Mcfarlin

hr@housing.wisc.edu

608-262-2766

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Official Title:

Custodial Services Prog Mgr(FP017)

Department(s):

A85-UNIVERSITY HOUSING/RHF/OPERATIONS

Employment Class:

Academic Staff-Renewable

Job Number:

310214-AS

The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

Employment may require a criminal background check. It may also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .

Salary : $71,000

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