What are the responsibilities and job description for the FINANCIAL COUNSELOR position at UW Medicine?
First Shift Benefits: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, click here.
UW Medicine Insurance Eligibility and Financial Counseling Services Team (IECS) has an outstanding opportunity for a Financial Counselor.
WORK SCHEDULE
100% FTE (40 hours per week)
Mondays - Fridays; 8:00am-5:00pm
Day Shift
Hybrid after a 6 month probation period
POSITION HIGHLIGHTS
This is an onsite position for the first 6 months, with potential for transitioning to hybrid work schedule upon successful completion of the probationary period
Participate in interviewing patients to determine appropriate insurance coverage and or Financial Assistance
Refer uninsured patients for Medicaid/Financial eligibility screening
Prepare estimates of fees upon request from Patient Care Consultants
Review payment options with patients
Primary Job Responsibilities
Interview patients and determine appropriate insurance opportunities
Complete applications which include Health Care Exchange, Medicaid, Medicaid Expansion and Medicare Part D
Manage and resolve a high volume of phone inquiries and referrals
Manage all aspects of the UW Medicine's Financial Assistance application process
Appropriately access patient's needs and potential funding and obtain and verify insurance thru various web tools
Document progress of each case in Epic notes
Prepare price estimates, collect payments
Demonstrates knowledge and understanding of patient privacy rights
Maintains confidentiality of all medical, financial, or other sensitive materials in printed, electronic or verbal form
Accesses and uses the minimum necessary patient identifiable information to perform job responsibilities and duties for authorized purposes only
Interpret hospital's policies, procedures and services to patients, patient representative, inter/intra-hospital departments and community facilities
Perform work that supports patient financial relations, resolution of billing problems and the financial assessment protocols of UW Medicine
Requirements
Perform other related duties as required
High School diploma or GED certificate
One year of experience in a medial office setting
An equivalent combination of education and experience may substitute for stated requirements
About Uw Medicine - Where Your Impact Goes Further
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under
UW Medicine Insurance Eligibility and Financial Counseling Services Team (IECS) has an outstanding opportunity for a Financial Counselor.
WORK SCHEDULE
100% FTE (40 hours per week)
Mondays - Fridays; 8:00am-5:00pm
Day Shift
Hybrid after a 6 month probation period
POSITION HIGHLIGHTS
This is an onsite position for the first 6 months, with potential for transitioning to hybrid work schedule upon successful completion of the probationary period
Participate in interviewing patients to determine appropriate insurance coverage and or Financial Assistance
Refer uninsured patients for Medicaid/Financial eligibility screening
Prepare estimates of fees upon request from Patient Care Consultants
Review payment options with patients
Primary Job Responsibilities
Interview patients and determine appropriate insurance opportunities
Complete applications which include Health Care Exchange, Medicaid, Medicaid Expansion and Medicare Part D
Manage and resolve a high volume of phone inquiries and referrals
Manage all aspects of the UW Medicine's Financial Assistance application process
Appropriately access patient's needs and potential funding and obtain and verify insurance thru various web tools
Document progress of each case in Epic notes
Prepare price estimates, collect payments
Demonstrates knowledge and understanding of patient privacy rights
Maintains confidentiality of all medical, financial, or other sensitive materials in printed, electronic or verbal form
Accesses and uses the minimum necessary patient identifiable information to perform job responsibilities and duties for authorized purposes only
Interpret hospital's policies, procedures and services to patients, patient representative, inter/intra-hospital departments and community facilities
Perform work that supports patient financial relations, resolution of billing problems and the financial assessment protocols of UW Medicine
Requirements
Perform other related duties as required
High School diploma or GED certificate
One year of experience in a medial office setting
An equivalent combination of education and experience may substitute for stated requirements
About Uw Medicine - Where Your Impact Goes Further
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under
