What are the responsibilities and job description for the PROGRAM COORDINATOR/ PATIENT SCHEDULER position at UW Medicine?
First Shift Benefits: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
The UW Medicine Eye Institute at Harborview has an outstanding opportunity for a highly motivated PROGRAM COORDINATOR/SCHEDULER (Full-Time, Day Shifts) to help facilitate various treatments and surgeries for our patients. This position will work with the current Patient Care Coordinator team.
WORK SCHEDULE
40 hours per week
Monday - Friday
Day Shift
Department Description
Harborview's Eye Institute is housed among the region's only Level I Trauma Center. Harborview Medical Center (HMC) is well known for innovations and excellence in trauma care and its centers of emphasis: The Eye Institute, Trauma, Burn, Neurosciences, AIDS/STD, Center for Advanced Reconstruction and Rehabilitation (CARER), and mentally-and medically- vulnerable populations.
People are the most important asset in our pursuit of advancing our mission and achieving excellence in education, research, and community service. Our Eye Institute staff not only enjoy outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
RESPONSIBLITIES
Manage referrals from various departments/divisions and schedule appointments in a complete and timely manner. Special attention is required for urgent patients
Coordinate with various departments to schedule high-risk patients who require specialized studies
Pre-authorization and contacting insurance carriers as required. Provide patients with explanation of coverage and co-payments
Obtain outside medical records
Manage provider templates and schedules via EPIC application
Communicate with interdisciplinary clinical staff from Harborview and outside facilities, patients, and caregivers
Communicate with physicians regarding patient flow
Coordinate follow-up appointments
Interface with UWP clinics and providers to schedule appointments and follow-up
Schedule clinical appointments and diagnostic tests, especially scheduling liver biopsies, ultrasounds, CT Scans, and MRIs
Provide feedback and communicate with clinic staff to obtain incomplete or missing information needed to process referrals and/or schedule studies
Manage clinic in-basket messages in EPIC
Qualifications
High school graduation or equivalent AND two years of experience in the program specialty
Three years of Patient Support Service experience
OR
An equivalent combination of education/experience
About Harborview Medical Center
As the region's only?Level?I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.
Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.
Challenge. Collaboration.?Compassion. Become part of our?team. Join our mission to make life healthier for everyone in our community.
About Uw Medicine - Where Your Impact Goes Further
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public?by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Find your place at Washington's only integrated health system devoted to improving the health of all people. Join our mission to make life healthier for everyone in our community.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under
The UW Medicine Eye Institute at Harborview has an outstanding opportunity for a highly motivated PROGRAM COORDINATOR/SCHEDULER (Full-Time, Day Shifts) to help facilitate various treatments and surgeries for our patients. This position will work with the current Patient Care Coordinator team.
WORK SCHEDULE
40 hours per week
Monday - Friday
Day Shift
Department Description
Harborview's Eye Institute is housed among the region's only Level I Trauma Center. Harborview Medical Center (HMC) is well known for innovations and excellence in trauma care and its centers of emphasis: The Eye Institute, Trauma, Burn, Neurosciences, AIDS/STD, Center for Advanced Reconstruction and Rehabilitation (CARER), and mentally-and medically- vulnerable populations.
People are the most important asset in our pursuit of advancing our mission and achieving excellence in education, research, and community service. Our Eye Institute staff not only enjoy outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
RESPONSIBLITIES
Manage referrals from various departments/divisions and schedule appointments in a complete and timely manner. Special attention is required for urgent patients
Coordinate with various departments to schedule high-risk patients who require specialized studies
Pre-authorization and contacting insurance carriers as required. Provide patients with explanation of coverage and co-payments
Obtain outside medical records
Manage provider templates and schedules via EPIC application
Communicate with interdisciplinary clinical staff from Harborview and outside facilities, patients, and caregivers
Communicate with physicians regarding patient flow
Coordinate follow-up appointments
Interface with UWP clinics and providers to schedule appointments and follow-up
Schedule clinical appointments and diagnostic tests, especially scheduling liver biopsies, ultrasounds, CT Scans, and MRIs
Provide feedback and communicate with clinic staff to obtain incomplete or missing information needed to process referrals and/or schedule studies
Manage clinic in-basket messages in EPIC
Qualifications
High school graduation or equivalent AND two years of experience in the program specialty
Three years of Patient Support Service experience
OR
An equivalent combination of education/experience
About Harborview Medical Center
As the region's only?Level?I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.
Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.
Challenge. Collaboration.?Compassion. Become part of our?team. Join our mission to make life healthier for everyone in our community.
About Uw Medicine - Where Your Impact Goes Further
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public?by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Find your place at Washington's only integrated health system devoted to improving the health of all people. Join our mission to make life healthier for everyone in our community.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under
