What are the responsibilities and job description for the Donatella Boutique Hotel - Bellman position at V & E Hospitality Group - Corporate Office?
Job Description
Job Description
Job Title : Bellman
Job Summary :
The Bellman is responsible for providing exceptional guest service by assisting with luggage, offering information about hotel amenities, and ensuring a smooth arrival and departure experience. This role requires excellent customer service skills, physical stamina, and a friendly, professional demeanor.
Key Responsibilities :
- Greet guests warmly upon arrival and assist with luggage transportation to and from guest rooms.
- Provide information about hotel facilities, services, and local attractions.
- Assist guests with transportation needs, such as calling taxis or arranging shuttle services.
- Deliver packages, messages, and amenities to guest rooms as needed.
- Maintain cleanliness and organization of the bell desk and lobby area.
- Handle guest inquiries and provide prompt, courteous responses.
- Assist with valet parking or directing guests to appropriate parking areas if required.
- Work closely with front desk staff and other hotel departments to ensure a seamless guest experience.
- Follow safety and security procedures when handling luggage and assisting guests.
Requirements :
Physical Requirements :
Work Environment :
We use eVerify to confirm U.S. Employment eligibility.
