What are the responsibilities and job description for the ServiceNow Administrator position at V Group Inc.?
Direct End Client: Oakland County
Job Title: ServiceNow Administrator
Duration: 12 Month
Start Date: ASAP
Location: Pontiac, MI 48341 (Hybrid)
Position Type: Contract
Interview Type: Web Interview/ In-person
Ceipal ID: SMI_SAAS457_MA
Client ID: 457
SaaS Platform Administrator. The primary responsibility of the ServiceNow Administrator is for the day-to-day administration, configuration, and ongoing maintenance of the ServiceNow platform. This will include supporting processes like Incident, Problem, Change, CMDB, Discovery, Asset, Service Catalog, Knowledge, Service Portal, Performance Analytics and other service modules. In addition to support functions, the ServiceNow Administrator performs design and implementation tasks such as; requirements gathering, configuration, integration and testing. The Administrator partners with users to create/modify process workflows, reporting and dashboards in addition to developing knowledge, technical and process documentation. The Administrator stays abreast of new features and functionality, playing a key role in driving continual improvement. The candidate must have 5 years of hands on experience administering ServiceNow, have excellent problem solving skills, and strong written and verbal communication skills.
V Group Inc. is an IT Services company which supplies IT staffing, project management, and delivery services in software, network, help desk and all IT areas. Our primary focus is the public sector including state and federal contracts. We have multiple awards/ contracts with the following states: AR, CA, DE, FL, GA, IL, KY, MD, ME, MI, NC, NJ, NY, OH, OR, PA, SC, TX, VA, and WA. If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant.
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Website: https://www.vgroupinc.com
LinkedIn: https://www.linkedin.com/company/v-group/
Facebook: https://www.facebook.com/VGroupIT
