What are the responsibilities and job description for the Entry Level Customer Service Representative position at V I C E S International Inc?
Job Description
Job Description
Benefits :
Opportunity for advancement
Training & development
Are you ready to embark on an exciting career journey in the world of customer service and sales? If you have a passion for helping others and thrive in a vibrant, fast-paced environment, we want you to join our team!
About Us :
We are dedicated to providing exceptional products and services to our customers. Our team is vibrant, supportive, and committed to creating memorable experiences for everyone we interact with. Join us in making a difference!
Key Responsibilities :
Face-to-Face Interaction : Engage directly with customers, delivering outstanding service and creating a welcoming atmosphere.
Customer Assistance : Identify customer needs through effective questioning and provide tailored solutions to meet those needs.
Sales Engagement : Promote our products and services, upselling where appropriate to enhance the customer experience and drive sales.
Problem Resolution : Address customer inquiries and resolve any issues or complaints promptly and effectively, turning challenges into opportunities for satisfaction.
Team Collaboration : Work closely with team members to achieve daily and weekly targets, sharing insights to improve the customer journey.
Product Knowledge : Become an expert on our offerings to confidently advise customers and share insights that enhance their experience.
What We're Looking For :
Customer-Oriented Attitude : A friendly and approachable demeanor with a genuine interest in helping others.
Communication Skills : Strong verbal communication skills, with the ability to engage customers and build rapport quickly.
Enthusiasm for Sales : A proactive approach to sales with a willingness to learn and adapt to achieve success.
Team Player : Ability to work collaboratively in a fast-paced, dynamic team environment.
Eagerness to Learn : Open-minded and adaptable to new information, with a growth mindset to develop your skills.
What We Offer :
Exciting Work Environment : Join a fun, diverse team where every day is different and engaging.
Competitive Pay : Receive a competitive weekly pay and uncapped bonus structure.
Career Development : Opportunities for advancement within the company as you grow in your role.
Training & Support : Comprehensive onboarding and ongoing training to ensure your success.
Fun Team Events : Participate in team-building activities, events, and challenges throughout the year!
Ready to Join Us?
If you're excited about the opportunity to kick-start your career in customer service and sales, we would love to hear from you.
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