Property Operations Assistant- Recruited

Description :

Assist with common area and in-unit work requests, maintenance projects, and operational assignments. Ensures that properties are maintained to the standards established by HUH, for all physical aspects of buildings, systems, and grounds. Time will be spent walking all over the property, including up and down stairs. Familiarity and ability to use common hand tools. Must be able to work independently and multitask in a fast-paced, team environment. Available as needed outside of normal business hours (evenings, weekends and / or holidays) for apartment turnovers and general building emergencies. Keeps building grounds and common areas clean and in safe condition. Must be able lift, carry and move at least 50 pounds without restrictions. Must be customer service oriented. Positive attitude, good work ethic, and responsible work habits required. Strong multitasking skills. Perform other duties and tasks as assigned. Previous experience is a plus. Must be able to read, write and communicate in English. Demeanor should be poised, enthusiastic and professional. Must be able to work well under general supervision and demonstrate independent and good judgement in the performance of assigned tasks as needed.

Report-To Detail

Additional Details

• Preferred Pay Rate Range : BR-33.75
• Report-To Detail : 100% on Campus
• Tenure Limit : 3 Months
• FLSA Exemption Status : Non-Exempt / OT Eligible
• Required Education : College Graduate
• Required occupational training, certifications or license(s) : None
• Business Title : Custodial Supervisor
• Additional Job Details : Position Description As part of the Facilities Maintenance Operations (FMO) group in Energy and Facilities, Campus Services, this position is responsible for the daily supervision of custodial services operations in an assigned area(s), including all routine and specialty work. The FMO supervisor works closely with customer representatives as well as other members of Campus Services management to provide consistently high levels of customer satisfaction. 1. Ensures all Custodial Services operations adheres to customer-determined standards. Develops cleaning schedules and routines to meet customer expectations for cleanliness and sanitary conditions in compliance with all applicable environmental health and safety requirements. Continually review and adjust schedules and routines as needed. 2. Provides hands-on training to custodians in effective cleaning procedures, proper use of equipment and cleaning solutions, building security, and environmental health and safety regulations. 3. Communicates effectively and consistently with custodial staff, community members, and customers electronically and face-to-face to ensure excellent customer service. Utilizes Microsoft Office software and customer electronic work order systems to prepare and validate operational data. Meets with staff as needed to address issues and concerns. 4. Implements Green Cleaning procedures and train custodians in Green Cleaning techniques in accordance with the FMO Green Cleaning Program. 5. Assigns and supervises work performed by hourly custodial employees and sub-contracted cleaning services (as required). 6. Performs regular cleaning quality inspections for all areas. Document inspection results and initiate corrective actions as needed. Implement quality improvement recommendations made by independent, third-party cleaning auditors. 7. Manages employee performance; provide counsel or disciplinary actions as necessary. Demonstrate sound judgement in the application of performance management in accordance with both the collective bargaining agreement and established Campus Services management practices. 8. Ensures compliance with all Departmental, University, and governmental procedures, policies, and regulations. Assures compliance with bargaining unit agreement. 9. Ensures custodial operations compliance with all customer-established procedures for use and care of facilities. 10. Ensures custodial operations compliance with all procedures of workplace safety, environmental regulations, resource efficiency (recycling and energy conservation programs) and building safety. 11. Coordinates and supervise customer requested function set-ups, snow removal operations and response to emergency conditions. 12. Performs finance and administrative duties such as maintaining records of employee attendance and payroll, work schedules, key distribution logs, equipment and assist with monitoring supply of inventory. 13. Works closely with the department human resources representatives to ensure the proper maintenance of all personnel records. 14. Leads, provides support to, or performs special projects (short and long-range), initiatives, and tasks as assigned / directed. Basic Qualifications : High school diploma or equivalent work experience required Two to three years of supervisory experience in a customer-focused custodial operation required. Specialized knowledge of effective custodial and housekeeping procedures and cleaning systems required. Excellent verbal and written communication, organizational, and time management skills required. Demonstrated proficiency with various computer software systems and applications such as Microsoft Office (Word, Excel, Outlook) and web-based applications required. Must be able to understand, explain, and enforce departmental and University policies and procedures. Demonstrated ability to read, write and perform financial calculations and administrative duties
• Does this position require a HUID? : Yes
• Is the worker converting from being a Harvard full-time employee (FTE)? : No
• Pre-identified candidate's information, including name, email, phone, state / city / zip & pay rate : (No Value)
• Role requires identity, I-9 and 3 reference screen (recruited) : Yes
• Role requires identity, I-9 screen (payrolled) : No
• Role requires DMV / driving history screen : No
• Role requires criminal background and sexual offender screening CORI / SORI : Yes
• Role requires criminal background screen : Yes
• Role requires 10-panel drug screen : No
• Role requires credit record check : No
• Role requires compliance with Immunization policy. : No