IA & SS – Jrny

IA & SS - Jrny

Primary Location: Washington, District of Columbia

Hybrid position

V-Soft Consulting is currently hiring for an IA & SS - Jrny for our premier client in Washington, District of Columbia.

What You’ll Need

Technical Requirements and Certifications »

• CompTIA Net AND /OR CompTIA Security certifications are preferred.
• Microsoft Desktop operating systems certification.
  
  

Education And Experience »

• College diploma or university degree in the field of Computer Science and/or 5 years equivalent work experience.
• Senior level Tech Support experience.: 5 Years.
• Active Directory knowledge and experience: 5 Years.
• Kaseya Experience.
• Network firewall and switch administration and maintenance.
• Valid Driver's License and ability to drive to customer locations when required.
• Experience with desktop and server operating systems including Windows 10, Windows 11, Office 365, macOS, iPhone.
  
  

Knowledge, Skills And Abilities »

• Exceptional written and oral communication skills.
• Strong understanding of technology and business productivity systems.
• Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills.
• Good problem-solving skills.
• Excellent customer service skills.
• Ability to work under moderate supervision.
  
  

What You’ll Do

Job Responsibilities:

• Installing and configuring hardware and software components throughout various network infrastructure devices.
• Install antivirus software and ensure virus definitions are up to date.
• Server administration via Active Directory, File & Print services, DNS, DHCP.
• Network firewall and switch administration and maintenance.
• Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
• Establishing good relationships with all departments and colleagues.
• Ensuring company safety and security standards are met.
• Provide support for incoming requests via telephone, web portal, and email to ensure courteous, timely, and effective resolution of end-user issues.
• Provisioning and system setup for new hires.
• Prioritize incidents and service requests according to defined processes to meet defined SLAs.
• Use remote tools and diagnostic utilities to aid in resolving support requests.
• Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.
• Some network and server solution design and architecture.
  
  

Interested?

Qualified candidates should send their resumes to sgarikapati@vsoftconsulting.com

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.

V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.