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A004 - Customer Service Rep - Cashier

V-Soft Consulting
Washington, DC Full Time
POSTED ON 2/27/2025
AVAILABLE BEFORE 5/24/2025

Customer Service Rep - Cashier

Primary Location : Washington, District of Columbia

V-Soft Consulting is currently hiring for a Customer Service Rep - Cashier for our premier client in Washington, District of Columbia .

Education and Experience "

  • High School diploma.
  • Prior experience as a bank teller or in a related, customer-facing role - Highly desired.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Knowledge, Skills and Abilities "

  • Skilled in handling large sums of money, computing the difference between the amount due and monies received; and recognizing counterfeit currency.
  • Ability to handle sensitive information with confidentiality.
  • Strong organizational and multitasking abilities.
  • Excellent written and verbal communication skills.
  • Attention to detail.
  • Ability to handle sensitive information with confidentiality.
  • excellent communication skills, a problem-solving attitude, and the ability to handle various customer interactions effectively.

    • WHAT YOU'LL DO :

    Job Responsibilities :

  • Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.
  • Assist customers with product information, order status, or any account-related issues.
  • Resolve customer complaints and issues efficiently and empathetically, following agency procedures.
  • Maintain up-to-date knowledge of products, services, and agency policies to provide accurate information.
  • Process transactions, returns, and exchanges according to agency guidelines.
  • Collaborate with other departments to address and resolve complex issues.
  • Provide feedback to management on recurring customer concerns and suggest improvements.
  • Stay informed about industry trends and best practices to enhance customer service quality.
  • Perform other duties as assigned to support the customer service team.

    • Interested?

    Qualified candidates should send their resumes to sgarikapati@vsoftconsulting.com

    V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

    As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.

    V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.

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