Cloud Services Manager

Title: Cloud Services Manager

State Role Title: Information Technology Manager II

Hiring Range: $130,000 - $160,000

Pay Band: 7

Agency: VA Information Tech Agency

Location: VA Information Technologies

Agency Website: www.vita.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Information Technologies Agency (VITA) is excited to offer a competitive opportunity to serve as Cloud Services Manager.

The Virginia Information Technologies Agency (VITA) is the Commonwealth’s consolidated information technology organization. We are a national tech leader in the public sector connecting Virginians to critical government services through information and innovation technology, IT infrastructure, cybersecurity and governance.

We are seeking a customer centric Technical Cloud Manager who can align their experience with the agency’s mission and its’ core values accountability, inclusive collaboration, growth mindset, effectiveness, and persistence.

This position will support the Enterprise Cloud Oversight Process and other cloud initiatives with Enterprise Services as necessary to ensure appropriate oversight and compliance of cloud solution providers. Position responsible for supporting delivery initiatives of cloud-hosted services.

Reporting to the Platform Director, this position will work with VITA suppliers to review, oversee, and provide direction on cloud-based initiatives with direct oversight of the projects, operations, and procedures required to be implemented to support. Collaboration with the Security and Architecture teams to ensure security of the Cloud services environments.

Candidate should possess necessary leadership skills to drive the efficient delivery of solutions via the Service Portfolio Lifecycle process, will be responsible for conducting architecture reviews of cloud services and proposed architecture or services changes.

Also, review of projects associated with cloud and hosting services proposed by the tower suppliers and used by VITA and the executive branch agencies of the Commonwealth for security compliance validation. Assists in recommending secure options to meet business needs.

Responsibilities include:

– Support oversight of SaaS providers as well oversight of the operations of our infrastructure provider team(s) managing an enterprise AWS/Azure/OCI/GCP environment.

– Ensure that management is actively informed of hosted/cloud operational activities.

At VITA, we are driven by our mission to deliver sustainable and effective results through innovative, efficient, and secure services. Our vision is to be Virginia's most customer-focused technology partner, dedicated to empowering the Commonwealth by connecting, protecting, and innovating.

Be a part of our transformative journey. Apply now and contribute to shaping the future of technology in Virginia!

Minimum Qualifications

Documented experience with cloud architecture, operations and management in a public cloud environment.

Experience performing reviews of proposed changes & projects relative to the security of an IT environment.

Experience in the development and presentation of Cloud information security & architecture, Cloud policies, standards and procedures.

Experience in monitoring IT environments for compliance with information security architecture policies and standards.

Excellent communication and presentation skills required.

Must be proficient with the Microsoft Office products (Word, Excel, PowerPoint, and Outlook).

Must be able to work in a fast-paced environment and acquire new skills/knowledge to meet customer needs.

Thorough understanding of customers priorities and the business criticality of platforms, applications and services.

Comprehensive experience in industry.

Demonstrated ability to resolve problems effectively, regardless of the level of seniority of those involved.

Azure, AWS or other public cloud deployment and support knowledge required.

Must have strong hands-on data center and IT infrastructure architecture and design experience.

Experience managing key vendor relationships with demonstrated benefits to the business through strong relationship management.

Skilled in oral and written communication as it pertains to technical information.

Skilled in interpreting complex information and providing informed analysis.

Proven ability to lead and manage teams and projects.

Additional Considerations

Certified Information Systems Security Professional - Information Systems Security Professional.

Certified Cloud Security Professional.

Certified Secure Software Lifecycle Professional.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

This position is eligible for one (1) day of telework.

Applicants must consent to a fingerprint background check.

State applications and/or resumes will only be accepted as submitted online by 11:55 p.m. on the closing date through the state applicant tracking system. We will not accept applications, resumes, cover letters, etc. in any other format. Please refer to “Your Application” in your PageUp account to check the status of your application for this position. The decision to interview an applicant is based on the information provided in the application and/or resume.

Reasonable accommodations are available to persons with disabilities during the application and/or interview processes per the Americans with Disabilities Act.

VITA is a “Virginia Values Veterans” (V3) official certified state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we encourage you to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply.

Contact Information

Name: VITA Human Resources

Email: VITAhr@vita.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.