Business Analyst (Hybrid :: 3 Days in OFFICE:: W2 ONLY)

What does the team do? The Business Systems Analyst (BSA) team manages and supports a variety of legacy applications for TCF.

Why is this position open? The team needs additional support for legacy applications while the Odessa migration moves into the testing phase. Additionally, the team has recently taken on the ServiceNow configuration project, so any experience with ServiceNow would be an asset for this role.

MUST HAVES:

• Business Systems Analyst Experience supporting NEW APPLICATIONS
• SQL Experience
  • Not responsible for SQL configuration, query optimization, or writing stored procedures
  • Must have the ability to:
    • Join tables in SQL
    • Write simple queries to retrieve information
    • Read and interpret stored procedures to extract data

NICE TO HAVE:

Service Now Configuration Experience

Service Now Development Experience

BONUS EXPERIENCE:

Experience with any of the following legacy applications that the team supports:

Current Applications & Respective Projects

• • Odessa migration from SAP
  • VOIP (RingCentral) implementation
  • IVR implementation
  • Fresh Desk ticketing system
  • Service Now Configuration
  • WMS by Datascan

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