What are the responsibilities and job description for the Guest Services Manager position at Vacation HR?
Job Overview:
As the leader of the Guest Services team, the Guest Services Manager plays a pivotal role in ensuring an exceptional guest experience and satisfaction. The Guest Services Manager oversees the daily operations of the Guest Services department providing guidance, support, and leadership. This position requires a proactive approach to guest concerns, team development, and process improvement to maintain the company's high standards of service.