What are the responsibilities and job description for the Owner Relations Manager position at Vacation HR?
The Owner Relations Manager’s primary responsibility is owner retention. They will work with various departments to problem solve and trouble shoot for the sole purpose of owner satisfaction of maximizing revenue/occupancy and minimizing expense as much as possible. The ideal candidate would be self-motivated, sales-minded, customer-focused and detail-oriented with a high degree of computer literacy, the willingness to learn new processes, and the ability to merge into a dynamic work environment. Owner Relations Managers are trained in both reservation sales and service job duties and will serve as back-up when staffing needs are required.
