What are the responsibilities and job description for the Ast. General Manager position at Vacation Membership Club?
HIRING FOR HILTON GRAND VACATIONS: The Ocean Enclave
Join Our Team as an Assistant General Manager at Hilton Grand Vacations!
Are you a natural leader with a passion for creating extraordinary guest experiences while driving operational excellence? Hilton Grand Vacations is seeking a dedicated Assistant General Manager to oversee resort operations, mentor a talented team, and help deliver unforgettable vacation moments for our owners and guests. This is your opportunity to take on a key leadership role at one of our premier resort locations.
What You’ll Do
As an Assistant General Manager, you will:
- Lead and implement operational strategies to achieve resort excellence while ensuring all business and financial regulations are met.
- Collaborate with Department Heads to coordinate schedules, mentor team members, and ensure seamless operations across all departments.
- Monitor guest satisfaction systems, SALT scores, and QA inspections to deliver a world-class experience that exceeds expectations.
- Engage with owners and guests to resolve service opportunities with professionalism and a smile.
- Partner with HR to oversee recruitment, performance management, and team development, ensuring a positive and growth-oriented work environment.
- Build and manage operational and HOA budgets, providing accurate forecasting and achieving financial goals.
- Support long-term resort planning, including reserve projects and capital improvements in partnership with leadership.
- Develop relationships with Sales, Marketing, and Rental teams to create a collaborative, guest-centered culture.
- Represent HGV as a key leader in the resort, attending meetings, overseeing compliance, and maintaining strong supplier relationships.
What We’re Looking For
To thrive in this role, you’ll need:
- Leadership Experience: Proven success in leading teams and managing operations in a high-performance environment.
- Operational Expertise: A solid understanding of business processes, financial management, and organizational compliance.
- Guest-Centric Focus: A commitment to delivering exceptional guest experiences while maintaining brand standards.
- People Skills: Strong interpersonal and communication abilities to mentor teams and engage with owners, guests, and partners.
- Collaborative Spirit: A team-first mindset with the ability to work cross-functionally with other departments.
- Flexibility: Availability for evening shifts, weekends, and holidays as needed.
Why Join Hilton Grand Vacations?
At HGV, we know that life is better when it’s balanced. That’s why we prioritize work-life balance and offer benefits that make a difference:
- Day 1 Benefits: Start your journey with health, dental, and vision coverage from day one.
- Competitive Pay: Driven base salary plus performance incentives.
- Recognition & Rewards: Celebrate your achievements with programs and perks designed to make you feel valued.
- Exclusive Travel Perks: Enjoy discounted stays at Hilton properties worldwide.
- 401(k) Matching: Secure your future with a company-matched retirement plan.
- Paid Time Off: Take the time you need for rest, relaxation, or adventure.
- Tuition Reimbursement: Invest in your growth with our education support programs.
- Employee Stock Purchase Plan: Share in our success with discounted stock options.
- Health Insurance: Health,vision, dental and life insurance provided as a day 1 benefit
Why Hilton Grand Vacations?
- Recognized as one of Newsweek’s “America’s Greatest Workplaces for Parents & Families”.
- Rated 4 out of 5 stars for promoting work-life balance and offering family-friendly benefits.
- For over 30 years, we’ve delivered unforgettable vacations to loyal Owners, Members, and Guests.
Join a team that celebrates excellence, innovation, and a passion for hospitality. At Hilton Grand Vacations, every day is an opportunity to grow, lead, and create lifelong memories.
Apply today and become part of our legacy of exceptional service and world-class hospitality!
Job Type: Full-time
Pay: $66,000.00 - $103,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
People with a criminal record are encouraged to apply
Ability to Commute:
- Myrtle Beach, SC 29577 (Required)
Ability to Relocate:
- Myrtle Beach, SC 29577: Relocate before starting work (Required)
Work Location: In person
Salary : $66,000 - $103,000
