Property Management Support Specialist

Overview:
We are seeking a proactive and organized Assistant Property Manager to join our team, with a primary focus on residential quality inspections and ensuring properties are in top condition for short-term and mid-term rentals. In this role, you will work closely with the Property Manager to support the day-to-day operations of residential properties, overseeing property maintenance, and ensuring each home is guest-ready. The ideal candidate will have strong administrative skills, an understanding of property management, and the ability to communicate effectively with tenants, guests, and vendors. This is a part-time position, with initial hours ranging from 10-15 hours per week, which will gradually increase to 20 hours as the role evolves into full-time. This position does require travel to different properties within Sedona to perform quality control inspections. The ideal candidate will have a Sports Utility Vehicle (due to varied terrain in the area) and mileage reimbursement will be considered/included.

Key Responsibilities:

• Conduct property inspections to ensure homes are prepared and "guest-ready" for short-term and mid-term rental stays.
• Manage relationships with local vendors (e.g., cleaners, maintenance crews) and troubleshoot any residential issues that arise.
• Respond promptly to tenant inquiries and concerns, maintaining professionalism through both phone and email communications.
• Coordinate and track property maintenance requests, ensuring issues are resolved in a timely manner.
• Utilize property management software to track work orders, maintenance schedules, and property inspections.
• Assist with conflict resolution efforts by addressing tenant disputes and facilitating amicable solutions.
• Occasionally negotiate vendor contracts to ensure quality service at competitive rates.
• Ensure compliance with relevant property management laws and regulations.
• Assist in creating and distributing marketing materials, such as online listings, brochures, and representing the property at local events when necessary.
• Build and maintain positive, professional relationships with property owners, tenants, and vendors.
• Driving to properties to perform quality inspections required. Must have a car. Mileage reimbursement will be considered as part of benefits.

Qualifications:

• Previous experience in property management is preferred.
• Knowledge of property management processes, maintenance operations, and inspections.
• Excellent communication skills, both verbal and written, with a focus on professional phone and email etiquette.
• Ability to effectively manage and resolve conflicts in a professional and diplomatic manner.
• Understanding of property management regulations and relevant laws is a plus.
• Familiarity with property management software is advantageous.
• Strong organizational skills, with the ability to multitask and prioritize in a fast-paced environment.
• A flexible, approachable, and outgoing personality, capable of adapting to various situations.

Job Type: Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: No more than 15 per week

Schedule:

• Monday to Friday
• On call
• Weekends as needed

Work Location: In person

Salary : $20 - $25