Demo
Salary Resume Critique Job Openings

Senior Client Advisor- New York

Vacheron Constantin
New York, NY Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/11/2025

KEY RESPONSIBILITIES

Sales Achievement & Client Development :

  • Consistently achieve and / or exceed the individual and boutique monthly sales target, as directed by management.
  • Cultivate strong client relationships whether in or outside the boutique representing the organization
  • Demonstrate ability to proactively bring in new and develop existing clientele
  • Develop high-value and bespoke sales, with a focus on cultivating Les Cabinotiers clientelle
  • Ensure each client receives exceptional customer service
  • Provide expert product knowledge and Maison history
  • Assist clients with Customer Service needs, before or after sales
  • Maintain brand’s high standards.

Client Relationship Management :

  • Cultivate strong client relationships through exceptional service and Maison-specific CRM initiatives
  • Standards of CRM outreach for clienteling, client follow-up are maintained.
  • Consistently and accurately, capture client data for follow-up and relationship building, effectively utilizing the tools that are available.
  • Appropriately resolve client issues / concerns and escalate as needed to Management.
  • Partner with Management to develop a plan to support, and participate to, in-store and offsite events and networking.

    • Daily Boutique Operations :

  • Understand and comply with all security and operational policies and procedures for the Group, Maison and boutique
  • Assist with daily set-up and breakdown of the boutique, and communicate on any maintenance issues
  • Assist in the merchandising and daily maintenance of displays and back-stock
  • Train new employees on Sales as well as Visual Standards
  • Actively participate in daily and annual inventories and cycle counts to prepare and ensure a successful audit
  • Assist with special projects, as needed ( price changes, supporting back office responsibilities, etc.)

    • JOB PROFILE

    Education :

  • College degree preferred

    • Required Experience :

  • 5 to 7 years of previous experience in luxury retail, service or hospitality environment
  • General knowledge and or interest of timepiece movements

    • Technical Skills / Abilities :

  • Strong understanding of Customer Service needs and customer priorities.
  • Excellent computer skills
  • SAP exposure is a plus.

    • Personal Skills :

  • Additional language skills are a plus
  • Excellent interpersonal and communication skills are required
  • Strong understanding of Customer Service needs strong attention to detail with the ability to manage multiple tasks simultaneously and with precision
  • Self-starter with team-player approach
  • Must be able to stand all day and lift up to 40 pounds
  • Must be available to work retail hours including nights and weekends

    • Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

    We Offer – United States

    Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and (k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

    At Richemont, We Craft the Future!

    Expected Salary Range : $28 -$32 hourly

    Salary will be determined based on relevant skills and experience.

    Salary : $28 - $32

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Senior Client Advisor- New York?

    Sign up to receive alerts about other jobs on the Senior Client Advisor- New York career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $116,293 - $166,477
    Income Estimation: 
    $220,587 - $322,370
    Income Estimation: 
    $182,497 - $259,882
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $52,318 - $65,657
    Income Estimation: 
    $59,001 - $77,833
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $98,363 - $136,806
    Employees: Get a Salary Increase
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Not the job you're looking for? Here are some other Senior Client Advisor- New York jobs in the New York, NY area that may be a better fit.

    Private Wealth Advisor (New York)

    353 CGPCS CG Private Client Svc, New York, NY

    Senior Advisor, Client Partnership (Retail & Fashion) Job at Code3 in New York

    Code3, New York, NY

    View More Jobs

    AI Assistant is available now!

    Feel free to start your new journey!