What are the responsibilities and job description for the Accounts Receivable Manager position at Vaco by Highspring?
aco is hiring a Senior Accounts Receivable Manager in Tampa, Florida. This is a direct hire opportunity with a hybrid work setting-4 days onsite, 1 day remote.
This position is responsible for leading a team in B2B billing, cash applications, credit, and collection of receivables. The Senior AR Manager will help establish policies and procedures and implement best practices, ensuring timely billing and collections while protecting the organization against unnecessary risk and bad debt exposure. to lead a team in managing B2B collections of receivables, with a strong background in invoice-to-cash processes and account management. This role is responsible for overseeing daily workflows, optimizing processes, and enhancing key performance metrics to ensure timely payments, resolve deductions, and mitigate risk and bad debt exposure.
The ideal candidate is a strong leader who drives process improvements, fosters collaboration, and builds strong relationships with internal and external stakeholders.
What You'll Do:
- Manage and develop a team of AR Analysts, overseeing account management, collections, and deductions while driving efficiency in invoice-to-cash processes.
- Oversee research and analysis on customer deductions, including shortage claims, pricing differences, and contractual allowances.
- Ensure timely and accurate cash application, working closely with the Cash App team to resolve unapplied payments and discrepancies.
- Oversee daily operations, ensuring effective workload distribution to maximize team productivity.
- Monitor and analyze KPIs, identifying areas for improvement and driving strategies to optimize overall AR performance.
- Collaborate cross-functionally with Sales, Finance, Operations, and Customer Service to address billing issues, payment delays, and cash application discrepancies.
- Build and maintain relationships with key customers, proactively addressing concerns to reduce outstanding balances.
- Ensure accurate reporting and compliance, including reviewing and approving adjustments, write-offs, and account reconciliations.
- Identify root causes of billing errors, payment delays, and deductions, implementing proactive solutions to reduce recurring issues.
- Drive process improvements and system enhancements to increase efficiency and minimize manual work.
- Analyze AR trends, provide strategic insights, and deliver detailed reporting to drive informed decision-making.
- Mentor and coach team members, fostering a culture of accountability, collaboration, and professional growth.
- Support AR initiatives, including onboarding new business lines and implementing process improvements.
What We're Looking For:
- Bachelor's degree in Accounting, Finance, Economics, or related field, with 5 years of AR experience.
- 3 years of people management experience, including team leadership, coaching, and talent development.
- Strong analytical skills, with the ability to interpret data and make strategic decisions.
- Advanced Excel proficiency (complex formula creations & troubleshooting, macros and VBA, advanced data analysis and modeling, power query, data visualization).
- Excellent storytelling skills (written & oral), with the ability to interact effectively at all levels within the organization and with external stakeholders to accelerate decision making.
- Proven ability to enhance AR processes, optimize KPIs, and manage collections in a high-volume environment.
- Hybrid role: On-site Monday - Thursday in Tampa; remote work on Fridays.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual's skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
