What are the responsibilities and job description for the Membership Account Manager position at Vaco by Highspring?
Our client, near North Caldwell, NJ, is seeking an Account Manager to support the growth and retention of memberships to the organization. A minimum of 5 years in a similar role and experience in the insurance industry is required. The Membership Account Manager is tasked with recruiting new members, managing sales processes, and maintaining high levels of member satisfaction. A strong passion for business development, coupled with excellent communication, problem-solving, and organizational skills, is essential to achieve both member satisfaction and organizational success.
Description:
- Recruit and onboard new members to the organization
- Collaborate with internal teams to cross-sell services and attract new clients
- Clearly communicate the benefits and services offered by the organization
- Support sales activities including market research, outreach, fee calculations, proposal development, contract preparation, and reporting
- Maintain and update customer data in the CRM system
- Understand and explain the organization's programs, pricing structure, and terms
- Familiarize yourself with governance processes and operational guidelines
- Ensure that any escalated member concerns are addressed promptly and effectively
- Assist in planning and executing member retention and engagement strategies
- Work independently as well as in collaboration with Finance, Legal, and other departments to resolve issues and achieve overall organizational goals
Requirements:
- Bachelor's degree or equivalent professional experience
- Proficiency in Microsoft Office Suite, especially Excel and PowerPoint
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities
- Attention to detail and a proactive approach
- Experience in sales support, account management, and customer relations
- Knowledge of the insurance industry and its value chain is a plus
Must Have:
- Minimum of five years in a relevant role
- Prior experience in the insurance industry is required
Job Title: Account Manager, Memberships
Opportunity: Direct Hire
Location: North Caldwell, NJ
Salary: DOE $85,000-$110,000 annually
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual's skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.
- California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
- Virginia residents may access our state specific policies here.
- Residents of all other states may access our policies here.
- Canadian residents may access our policies in English here and in French here.
- Residents of countries governed by GDPR may access our policies here.
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual's skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
Salary : $85,000 - $110,000
