What are the responsibilities and job description for the Senior Program Manager for Targeted Case Management position at Vail Place?
Role : Senior Program Manager Reports to : Director of Clinical Services and Integrated Partnerships FLSA Status : Exempt
Salary Range : $90,000 based on experience
Do you aspire to lead a program of dedicated and passionate supervisors, team leads and case managers? Do you have experience and desire to provide assistance to people with severe and persistent mental illness? Vail Communities is an innovative and growing agency seeking a skilled leader to lead our Targeted Case Management program. The Senior Program Manager must be a licensed professional, have experience working with people with SPMI's, and have 3 years in leadership.
Who are we?
Vail is a community for adults with serious mental illness, serving as a single point of access and coordination. We have been serving the Twin Cities for over 40 years! Guided by our mission and core values we offer purpose, direction, and hope.
What do we offer?
Our employees are the best part of Vail. We are pleased to provide a collaborative work environment, a great workplace, a hybrid work model, and great perks and benefits. As our team member you will receive a comprehensive package including free and low-cost ancillary health services for you and your family, and superior work life balance in addition to our full core benefits package. We offer you balance by providing paid time off starting at 3 weeks per year, along with 13 company paid holidays, 3 personal days, and safe and sick time allowances. Additional offerings include paid training & CEU opportunities, company-issued laptop, and Employee Assistance Program to support employees and their families.
What will you do?
Targeted Case Management Program Operations
- Ensure consistency of quality, accountability, and high standards in programs and services being managed. This includes providing direction for staff and developing / maintaining procedures, working collaboratively with the Director of Clinical Services and Integrated Partnership to implement models and comprehensive frameworks of service delivery consistent with agency mission.
- Collaborate with the Director of Clinical Services and Integrated Partnerships to ensure successful implementation of Vail Communities administrative practices related to high quality programs.
- Collaborate with the Director of Clinical Services and Integrated Partnerships and other Senior Leadership Team members, as well as external referral sources, to refine systems to improve access, streamline systems, and facilitate the intake process.
- Assures effective coordination with all other departments towards the goal of efficient and effective operations, including providing clinical support for and oversight of Rule 79 Case Management Services.
- Provide oversight and analytic view for case management billing with support from Operations Team.
- Meet and maintain accountability standards for the department, including regulations and requirements necessary for quality service provision.Create performance standards and process measures to develop efficient and cost-effective practices for the Targeted Case Management program.
- Support Clinical Services Managers in leading clinically helpful and meaningful case consultations.
- Participate in Complex Case Consultations with Targeted Case Management team and other departments as needed.
- Collaborates in partnership with Hennepin County leadership around program capacity, systems improvements and new initiatives.
- Facilitates successful attention to Hennepin County communications with new assignments to our program and Hennepin County attorney's office. Supports program assistant in dispersing communications.
Leadership
Education and Experience
Our Commitment to Diversity, Equity, and Inclusion
Vail Place is an Equal Opportunity / Affirmative Action employer. We strive to have an anti-oppressive and anti-racist work environment. We embrace diversity, foster inclusion, and do our work through an equitable lens. Persons of color, women, members of the LGBTQ community, veterans, other minorities, and individuals with disabilities are strongly encouraged to apply.
In compliance with the Americans with Disabilities Act, Vail Place will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Salary : $90,000
