What are the responsibilities and job description for the Gear Concierge position at Vail Resorts?
Responsibilities of a Gear Concierge
- Provide exceptional customer service by addressing member inquiries regarding the My Epic Gear membership program and related information.
- Utilize hand-held tablets to operate the slopeside software efficiently.
- Maintain a clean working area by setting up and tearing down Slopeside tents, racking, and other collateral daily.
- Organize gear physically and electronically to ensure prompt delivery to members.
- Transport skis and snowboards between delivery vans, member services, and tune shops.
