What are the responsibilities and job description for the Guest Experience Coordinator position at Vail Resorts?
The Guest Services Manager plays a critical role in driving the success of Vail Resorts' Guest Service strategy. You'll be responsible for executing the vision and roadmap for in-resort Guest Service Delivery, leveraging your expertise in operational management and leadership. Your ability to foster a customer-focused environment and drive high-performing teams will make all the difference in delivering exceptional guest experiences.
Leadership Qualities
- Trusted partner: Possesses technical expertise, business acumen, communication skills, and good judgment
- Leadership and management: Demonstrated track record of leading, motivating, developing, and assessing high-performing professionals
We're looking for a brave, ambitious, and passionate leader who can drive change and achieve a bigger impact in a complex business environment. If you have a performance-driven approach and can align team priorities, hold team members accountable, and coach them to grow and develop, we want to hear from you.