Sr. Manager of Base Area Operations, Hunter Mountain

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40 resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary:

Responsible for the oversight of the Base Area Operations department throughout both winter and summer operations.  Base Area Operations include transportation, grounds, parking, building maintenance, and janitorial services for the resort.  This leadership role requires strong strategic thinking and emotional intelligence to solve complex business challenges while ensuring operational excellence and compliance. The position also involves community engagement and sustainability initiatives, making it integral to the resort's success and guest experience.

Job Specifications:

• Shift & Schedule Availability: Full Time / Year Round
• Location: Hunter Mountain – In Person

Job Responsibilities:

• Responsible for the oversight of all buildings and property inclusive of parking lot maintenance, building maintenance, traffic flow, building cleanliness, and efficient ground transportation of guests and employees.
• Provides leadership and development for managers throughout the division.
• Implement and act on customer satisfaction metrics.
• Responsible for supporting day-to-day operations.
• Champion workforce management efforts and cross-utilization of resort front line staff.
• Super user for all systems related to Base Area Operations including procurement systems, health and safety, and HR systems.
• Engages in best practice for recruitment, training, coaching, and leadership.
• Create and manage budgets for Base Area Operations, Grounds, Parking Operations, Shuttle Bus Operations & Janitorial services.
• Function as a project manager for complex capital enhancements and general facilities maintenance improvements.
• Drive awareness and implementation of safety practices for building and grounds throughout the resort.
• Collaborate with local and state governments on parking and transportation and annual operating plan.
• Oversight of resort motor vehicle records requests.
• Leadership of the resort’s environmental compliance.
• Liaison and resort lead for employee housing, including, but not limited to, transportation, experiential activities, quality of facilities, troubleshooting issues.
• Act as a steward of the environment and take ownership of Vail Resorts Zero Waste initiatives.
• Supports and leads the company’ DEI initiatives.

Job Requirements:

• Minimum 3 years of management experience in resort operations or other multi-faceted operations.
• Minimum 3 years project management experience or equivalent.
• Strong leadership experience including hiring, training and performance management.

Preferred:

• Commercial Drivers License.
• Fire and Life safety code knowledge and management.
• Bachelor’s degree in business or project management.

The expected pay range is $68,545 - $87,123 annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  506524
Reference Date: 12/30/2024 
Job Code Function: Roads and Parking