Demo

Store Manager

Vail Resorts
Ludlow, VT Full Time
POSTED ON 4/26/2025
AVAILABLE BEFORE 5/26/2025

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40 resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

  • Ski / Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program

Full Time roles are eligible for the above, plus :

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
  • Free ski passes for dependents
  • Critical Illness and Accident plans
  • Job Summary :

    Manages the overall day-to-day operation of an equipment rental store. This position is responsible for merchandising, financial management, sales staff supervision and overall store management. Oversees hiring, training, coaching and scheduling of store personnel. Responsible for sales generation and growth, inventory control, controllable expenses, merchandising, loss prevention and store appearance.

    Job Responsibilities :

  • Generate sales, and demonstrate and maintain a professional standard of guest service
  • Evaluate sales trends and create methods for sales growth
  • Manage and meet labor and operational budgets
  • Manage inventory control and meet or exceed inventory goals
  • Role model and administer company policies, guidelines, core values and competencies
  • Recruit, hire, train, develop, coach, and maintain a quality core staff
  • Enforce loss prevention policies
  • Train staff on POS, product knowledge, guest service, resort information, and sales
  • Conduct performance appraisals for and coach development of staff on a regular basis
  • Maintain all company paperwork and safety standards according to policies and standards
  • Communicate ideas or issues with the Regional Manager
  • Remain current on new industry products and trends, and demonstrate knowledge of products
  • Job Qualifications :

  • HS Diploma or GED Equivalent
  • 3 years of retail experience required
  • 2 years of management experience required
  • Proficient in Microsoft Office products; Word, Excel, Outlook
  • English fluency
  • Excellent communications skills both written and verbal
  • Self-motivated with the ability to multi-task
  • Must possess substantial industry-specific knowledge of category & business operations dependent on brand focus
  • Ability to organize and prioritize multiple tasks in a fast-paced sales environment
  • Knowledgeable of customer service and sales techniques
  • Organization and planning skills
  • Strong operational skills in a customer-service environment
  • Team-building skills
  • Ability to handle confidential and sensitive information
  • Familiarity with rental and retail POS systems preferred
  • The expected pay range is $55,000 - $65,000 annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

    In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and / or dates of attendance at or graduation from an educational institution.

    Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

    Requisition ID  506841

    Reference Date :  01 / 27 / 2025

    Job Code Function :  Store Operations

    Salary : $55,000 - $65,000

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