What are the responsibilities and job description for the Front Desk Agent/Concierge position at Vail Spa Condominiums?
Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our owners and visitors, providing exceptional customer service and administrative support. This role requires strong time management skills, proficiency in computer systems, and the ability to communicate effectively in a fast-paced environment. Bilingual candidates are encouraged to apply.
Responsibilities
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Manage phone systems, answering calls promptly and directing them to the appropriate personnel.
- Perform data entry tasks accurately, maintaining organized files for easy access.
- Utilize Microsoft Suite and other computerized systems and managing reservations.
- Provide area information about activities offered and assist guest with reservations.
Qualifications
- Proven experience as a front desk agent or in a similar role is preferred.
- Strong time management skills to handle multiple tasks efficiently.
- Excellent communication skills, both verbal and written; bilingual abilities are a plus.
- Familiarity with phone systems and computers.
- A professional demeanor with a focus on customer service excellence.
Join our team at Vail Spa Condominiums as a Front Desk Agent where your contributions will be valued, and you will play an essential role in creating a welcoming environment for our owners and guests.
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Morning shift
Ability to Commute:
- Vail, CO 81657 (Required)
Ability to Relocate:
- Vail, CO 81657: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $21