PURPOSE/OBJECTIVE

Provide excellent customer service when taking payment from customers in a high volume cafeteria or other food service, and perform related food service duties.

DUTIES/RESPONSIBILITIES

• Provide superior service to our customers (internal and external) at all times.  Follow the Resort Etiquette Guidelines while interacting with the guests and respond to all guests in a courteous, efficient manner.
• Set up cash drawer at beginning of day or shift.
• Accurately operate cash register by entering proper prices for all food items, take payment from customers, return proper change.
• Perform end-of-day or other required register cash outs: count and reconcile money in register, complete cash sheets, deliver cash to accounting if necessary.
• Record over-rings or other errors according to established procedures.
• Answer a variety of customers' questions, referring to senior staff members for assistance if appropriate.
• Perform other food service tasks as assigned, such as drink or food service, condiment set up, table clearing, etc.
• Perform other tasks as needed in order to meet department goals.

WORKING RELATIONSHIP

Supervision is received from the outlet supervisor or other senior staff member.

Physical requirements

• Ability to stand for extended periods of time.

• Ability to bend, lift and carry heavy objects.

QUALIFICATIONS

• High School graduation or equivalent, plus two or more years of relevant work experience, or a combination of education and experience from which comparable knowledge and skills are acquired.
• Strong math skills for making change in a high volume setting, and performing cash outs.
• Ability to deal with customers in a courteous and efficient manner.
• Ability to work under the pressure of high customer volume.
• Excellent customer interaction skills.

Have Fun. Serve Others. Do Right. Drive Value. Do Good. Be Safe. These are the values Vail Resorts employees embrace daily. As the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations, we operate in three highly integrated and interdependent segments including mountain, lodging and real estate. Vail Resorts employees are good at what they do and we welcome people who bring enthusiasm, pride and commitment to creating an Experience of a Lifetime to our stakeholders.

Vail Resorts is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.