What are the responsibilities and job description for the Executive Housekeeper - Year Round/Full Time, Keystone Resort Property Management- Keystone, CO position at vailresorts.valhalla.stage?
Experience of a Lifetime. More than just our mission, these words describe our unique and iconic resorts and the people who share a desire to achieve and experience excellence. One of our core values is providing an exceptional experience to our guests and to our employees. An opportunity to work at Vail Resorts is an opportunity to bring out your full passion for everything our company stands for, including our commitment to our product, the communities we live in, the environment and our shareholders. Our employees are good at what they do, and we welcome people who bring enthusiasm and pride to work.
At RockResorts/Vail Resorts Hospitality, we affectionately refer to our housekeeping department and room attendants as the "heart of the house"! By adhering to the highest quality of industry standards, our housekeeping staff ensures guest satisfaction every step of the way. Looking for guest service oriented individuals who value cleanliness, are energetic, organized/methodical, who want to reward hard work with some fun on the mountain. If you want to experience one of the most AMAZING places in the world, come join the hospitality team in Keystone!
Executive Housekeeping Manager's Responsibilities Include:
- Manage room inventory and housekeeping tracking team
- Keep track of all housekeeping employee daily
- Work with Front Desk on room priorities and needs
- Create the schedules for the housekeeping department
- Manage the Payroll Assistant and Closet supervisor
- Work with training manager on new employee placement and staffing needs
- Work with Housekeeping managers on priorities and housekeeping work daily
- Work with the Housekeeping managers on housekeeping productivity
- Work with Housekeeping and Association managers to ensure that the VIP/Comp/Alerts/Stayover report is completed every day
- Host the daily housekeeping call and represent housekeeping in the daily stand up call
- Assist Senior Housekeeping manager as needed
Executive Housekeeping Manager's Qualifications needed:
- High School/College Degree preferred
- Must have 2 years experience in hospitality rooms division, with progressive levels of responsibility. Housekeeping experience highly preferred.
- 2 years experience in managing people required, including expertise in scheduling, managing room inventory, employee productivity
- Proficient in Microsoft office esp. Excel and Outlook. Knowledge of LMS helpful
- Must be able to speak, read and write in English. Conversational Spanish very helpful.
- Valid drivers’ license helpful
- High level skill in interacting with a diverse group of people, including employees from different cultural backgrounds and guests from many locations. Must have excellent communication skills, and be able to clearly and effectively communicate with staff and guests.
Have fun. Serve Others. Do Right. Drive Values. Do Good. Be Safe. These are the values Vail Resorts employees embrace daily. As the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations, we operate in three highly integrated and interdependent segments including mountain, lodging and real estate. Vail Resorts employees are good at what they do and we welcome people who bring enthusiasm, pride and a commitment to creating an Experience of a Lifetime to our stakeholders.
Vail Resorts is an Equal Opportunity Employer