What are the responsibilities and job description for the Front Desk Agent position at vailresorts.valhalla.stage?
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40 resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until June 15th or until the positions are filled (whichever is first).
Employee Benefits
• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
To Learn More, please review the Benefits Eligibility Summary
Job Summary:
As the Experienced Front Desk Agent, you are the face of the hotel! You are the first point of contact for all guests and help make their stay memorable. If you are new to hospitality, Front Desk Associate is a great starting point with huge potential for upward mobility.
Job Specifications:
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Expected Pay Range: $22-$22.48/hr
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Shift & Schedule Availability: Part Time
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Skill Level: Advanced
Job Responsibilities
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Work face-to-face with customers
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Check guests in and out
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Answer phones
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Handle all customer needs
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Always maintain a professional appearance and demeanor
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Help resolve discrepancies with guest bills
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Other duties as assigned
Job Requirements
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Must be able to communicate fluently in English
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Friendly, strong people skills
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Somewhat strong computer skills
The expected pay range is $22-$22.28. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 501664
Reference Date: 04/05/2025
Job Code Function: Front Office
Salary : $22 - $22
