What are the responsibilities and job description for the Spa Concierge, Keystone Lodge and Spa - Year Round/Full Time - Keystone, CO position at vailresorts.valhalla.stage?
Experience of a Lifetime. More than just our mission, these words describe our unique and iconic resorts and the people who share a desire to achieve and experience excellence. One of our core values is providing an exceptional experience to our guests and to our employees. An opportunity to work at Vail Resorts is an opportunity to bring out your full passion for everything our company stands for, including our commitment to our product, the communities we live in, the environment and our shareholders. Our employees are good at what they do, and we welcome people who bring enthusiasm and pride to work.
Keystone – With three unbelievable mountains, tons of outdoor adventures, lodging and dining all in two unique villages, it’s clear that Keystone is the best place to experience the best of the Rocky Mountains. But what really sets us apart is our people; Keystone’s staff is friendly, engaging and has an eye for the little details that make a big difference. With a heart for guest service, our staff is what
This role is a welcoming and knowledgeable first impression at the Keystone Lodge and Spa.
Essential Job Functions:
- To arrange for all spa appointments and packages
- To be the initial and complete source of information regarding all available spa treatments and retail goods
- To maintain a sense of order and efficiency for spa operations via proper scheduling of guest and staff appointments
- To maintain the orderliness, cleanliness and presentation of all retail items
- To be able to explain the key features of the spa and retail area
- To assist with scheduled retail inventory
- To handle all the billing and point-of-sale functions for spa services and retail sales
- To ensure a pleasant visit for each guest
- Assists with special projects/events as requested
- Must be able to work as a team with both front desk concierges and back of spa therapists
- Be upbeat and have fun!
Responsibilities:
- To arrange and book all spa appointments and packages
- To be the initial and complete source of information regarding all available spa treatments and retail goods
- To maintain a sense of order and efficiency for spa operations via proper scheduling of guest and staff appointments
- To maintain the orderliness, cleanliness and presentation of all retail items
- To be able to explain the key features of the spa and retail area
- Flexibility with schedule
- To assist with scheduled retail inventory
- To handle all the billing and point-of-sale functions for spa services and retail sales
- To ensure a pleasant visit for each guest
- Assists with special projects/events as requested
Job Requirements:
- High school diploma or equivalent
- Must be able to work weekends and evenings
- Make Spa your primary job commitment
- Typing, computer and basic math skills required
- Must attend product knowledge training
- First Aid and CPR training desired, but not necessary
- Must be proficient in sales and guest service
- Must possess good organizational skills
- Multi-tasking skills
- Must be able to work well within a team environment
- “Can-Do” attitude a must
Interesting and Informational Links:
- Find out more about Vail Resorts Recruitment and “like” our page on Facebook
- Find out more about Keystone Resort
- Find out more about our Company Policies
Have Fun. Serve Others. Do Right. Drive Value. Do Good. Be Safe. These are the values Vail Resorts employees embrace daily. As the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations, we operate in three highly integrated and interdependent segments including mountain, lodging and real estate. Vail Resorts employees are good at what they do and we welcome people who bring enthusiasm, pride and commitment to creating an Experience of a Lifetime to our stakeholders.
Vail Resorts is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
