What are the responsibilities and job description for the Starbucks Shift Supervisor - Full Time Year Round - University of Nevada, Reno position at vailresorts.valhalla.stage?
Create the Starbucks experience. When you work at Starbucks, you can make a difference in someone's day.
This job contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts, and providing legendary customer service. Deploys partners and delegates tasks so partners can effectively meet store goals for sales and customer service. Models and acts in accordance with Starbucks guiding principles.
Responsibilities and essential job functions include but are not limited to the following:
Anticipates customer and store needs by constantly evaluating environment and customers for cues.
Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
Delivers legendary customer service to all customers and models customer service methods and approaches for shift team.
Greets and welcomes customers, discovers and responds to customer needs.
Follows up with shift team to ensure the effective delivery of customer service.
Executes store operations during scheduled shifts.
Directs partners to various work stations or to perform tasks, ensuring that service and operational needs are met.
Follows company policies in assigning and carrying out operational tasks; communicates operational standards to shift team.
Organizes and performs opening and closing duties as assigned. Assists in shift scheduling.
Maintains regular and consistent attendance and punctuality.
Provides feedback to store manager on partner performance during shift. Recognizes and reinforces individual accomplishments.
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Contributes to positive team environment by recognizing partner issues and changes in morale and communicating them to the store manager.
Utilizes and directs others to use operational tools to achieve operational excellence during the shift.
Conducts cash management tasks and cash register transactions; ensures that proper cash management practices are followed by shift team.
Stocks, merchandizes, rotates, and stores inventory according to guidelines. Performs accounting and banking tasks as assigned.
Maintains retail and small sweet fixtures. Familiarize self with Siren’s eye for each promotion.
Qualifications:
Customer service experience in a retail or food & beverage environment minimum 1 year
Ability to direct the work of others
Ability to learn quickly
Effective oral communication skills
Knowledge of the retail environment
Strong interpersonal skills
Ability to work as part of a team
Ability to build relationships
Learn More About: Working for Us Company Policies Northstar Mountain Resort
Have fun. Serve Others. Do Right. Drive Values. Do Good. Be Safe.These are the values Vail Resorts employees embrace daily. As the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations, we operate in three highly integrated and interdependent segments including mountain, lodging and real estate. Vail Resorts employees are good at what they do and we welcome people who bring enthusiasm, pride and a commitment to creating anExperience of a Lifetimeto our stakeholders.
Vail Resorts is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status
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