What are the responsibilities and job description for the Front Desk Receptionist position at Valdosta Properties?
Overview
We are seeking a friendly and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer support while managing the front office operations. This role requires strong organizational and time management skills, as well as proficiency in data entry and office management.
Responsibilities
- Greet and welcome clients as they arrive, ensuring a positive first impression.
- Answer phone calls and respond to inquiries in a timely manner, providing accurate information.
- Assist with property inquiries and provide information on basic real estate terminology.
- Maintain accurate records in our property management software.
- Handle and resolve tenant concerns or conflicts effectively and professionally.
- Ensure a clean and organized front desk area to create a welcoming atmosphere.
- Perform data entry tasks, maintaining accurate client records and files.
- Assist with administrative duties such as filing, organizing documents, and managing office supplies.
- Collaborate with team members to ensure smooth office operations and excellent customer service while also working individually.
- Handle any client concerns or issues with professionalism and care.
Requirements
- Previous experience in a receptionist or customer support role is preferred.
- Bilingual skills are a plus, enhancing communication with diverse clients.
- Strong organizational skills with the ability to manage multiple tasks efficiently.
- Excellent time management abilities to prioritize tasks effectively.
- Proficient in computer literacy, including familiarity with office software applications.
- Experience in property management reception is advantageous but not mandatory.
- A positive attitude and strong interpersonal skills are essential for success in this role.
- Knowledge of basic real estate terminology and fair housing laws.
- Detailed-oriented with the ability to handle sensitive information responsibly.
Join us as we strive to provide outstanding service while creating a welcoming environment for our clients!
Job Type: Part-time
Pay: From $13.00 per hour
Expected hours: 25 per week
Schedule:
- Day shift
- Monday to Friday
Ability to Commute:
- Valdosta, GA 31602 (Required)
Ability to Relocate:
- Valdosta, GA 31602: Relocate before starting work (Required)
Work Location: In person
Salary : $13