Senior Product Manager, AI Product

Valence has built the first-to-market AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance & support to any leader or employee. At Valence, we're not just talking about the future of work – we're actively shaping it.

From your first interaction with us, you'll notice we're different. By working here you won't just implement solutions for our clients; you'll be helping to architect the future of leadership in the age of generative AI. And we'll be honest – this is not for everyone. But for those with an insatiable desire to work fast on complex, unsolved challenges with some of the best talent in tech, this could be the career-defining opportunity you've been waiting for.

The Role

We're looking for a senior product manager to drive Valence's next phase of product growth, reporting directly to our CEO. This role sits at the heart of our most strategic initiatives – conversational AI quality, core generative AI product and platform engineering. You'll partner closely with the leaders of each function, and our Leadership Team, to translate ambitious vision into concrete execution, while building the foundations for rapid scale.

Working at the intersection of our AI, engineering, and product teams, you'll drive our core product and process development end-to-end. This means initiatives like working alongside our data science team to unlock quality insights, prioritizing generative AI product improvement initiatives, and orchestrating cross-functional conversation quality improvements that directly impact our enterprise clients. We're looking for someone who can both think strategically about what we're building, while executing on immediate priorities to improve our product in rapid-fire iteration cycles.

About Valence

We're a Series A B2B SaaS company, backed by Insight Partners, that's pioneering the first generative AI leadership coach for large enterprises. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together. We've been featured in Harvard Business Review, and our client list reads like a Who's Who of global business, including Coca-Cola, Nestlé, General Mills, ServiceNow, AstraZeneca, Citi, Prudential, CVS and Bristol Myers Squibb.

• Lead strategic product direction and roadmap development in close partnership with our technical leadership and leadership team
• Design and implement scalable product processes to keep our lean team moving at pace
• Lead cross-functional prioritization across CS, Sales, Product, AI and Engineering teams, with particular focus on AI/ML initiatives
• Own and drive end-to-end product initiatives, from data science insights to conversation quality.
• Develop and track meaningful product metrics that demonstrate impact
• Build deep understanding of our users, buyers, and problem space to inform product decisions
• Bring informed opinions on strategic decisions and tradeoffs and translate them into actionable plans
• Provide hands-on product management while coaching team members

• 5 years of B2B product management experience with enterprise grade products in a startup.
• Proven ability to influence and align stakeholders across multiple functions, shipping alongside technical and research teams.
• Demonstrated ability to translate strategic direction into tactical execution.
• Experience working with AI/ML products or ability to quickly learn technical domains.
• Strong analytical skills with experience using data to drive decision-making.
• Track record of working in lean, high-performing teams in fast-paced environments.
• Passion for our mission of transforming leadership development through AI.

• Ownership of projects and strategic priorities regardless of seniority
• Strong ties to the executive team, a culture of transparency and engagement with strategic decisions
• Options from day one, which means you will be on the ownership track right away
• Competitive salary and equity packages
• Comprehensive health coverage (medical, dental, and vision) from day 1
• Provision of anything you need to be successful - learning tools, hardware, office equipment, software, access to a WeWork etc.
• 401k optionality for US based employees
• Generous PTO, company-wide R&R shutdowns and paid leave for parents
• A WFH stipend, phone stipend and support to work in a WeWork or other space as preferred

Location and Work Environment

Candidates based in NYC will work 3 days a week in our office in Union Square. Candidates must be comfortable working with colleagues in different time zones (UK), and have valid travel documents without work authorization restrictions in the US.

Diversity and Inclusion

We are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at jobs@valence.co.