Program Support Specialist

HR0756.00000

Program Support Specialist

Staff

Part-Time

C3-Staff PT (ed. support)

Under general direction, provides a broad range of support activities including delivery coordination, program coordination, fiscal and related administrative tasks in support of a department program(s).

Fully On-site: Employee performs all of their job duties at a Valencia College location, with flexibility in the work schedule, if appropriate.

2022

Non-Exempt

S3017P

Orlando, FL 32825 - School of Public Safety

1

03/14/2025

03/31/2025

No

https://valenciacollege.peopleadmin.com/postings/38106

$16.72 per hour

1. Performs, coordinates and supports clerical, fiscal and logistical activities.

2. Creates, types, and edits a broad range of correspondence, documents, and reports under general supervision.

3. Develops, establishes, and maintains filing systems for the program.

4. Monitors and maintains inventories of educational books, materials, and supplies and prepares requisitions and makes purchases .

5. Collects part-time instructor hiring paperwork for processing and prepares payroll.

6. Accesses administrative and management’s calendar to post entries for department activities and schedule appointments and meetings on behalf of leadership.

7. Accesses and enters data from/into the learning management system and departmental Access database.

8. Coordinates multiple projects, activities, and tasks.

9. Submits, tracks and approves vendor payments.

10. Submits, tracks and maintains student waiting list for entrance into the department programs and maintains appropriate supply of program applications, program brochures, and general information is available in the office at all times.

11. Verifies all necessary documents have been submitted with student applications and processes fingerprints.

12. Provides support to program coordinators attends orientations to ensure students receive instructions on how to complete the application.

13. Responds to student and vendor inquiries. Takes initial action to locate information and resolve issues/problems related to program.

14. May be responsible for operating the testing center, to include: scheduling; signing in and assisting candidates; proctoring and submitting exams; and maintaining supplies.

15. Processes renewals for state licensing courses and notifies management, as needed.

16. Ensures accuracy of website procedures for online courses are correct and current.

17. Performs other related duties as assigned.

Not Applicable

High school diploma or general education degree (GED).

Associate’s Degree from a regionally accredited institution in business, human resources, training or related field.

Experience in a customer service environment with excellent interpersonal skills.

Knowledge of modern office practices, procedures and equipment required to perform office functions in an efficient manner.

Skill in the use of personal computers and general office software.

Skill in effectively communicating, both orally and in writing.

Ability to organize work, prioritize multiple assignments, make appropriate decisions, and meet deadlines.

Ability to work with limited supervision and take initiative, as needed.

Ability to pay attention to detail with a high degree of accuracy.

Ability to communicate with faculty, managers, and support staff (internal customers) to coordinate and complete tasks in a positive and professional manner.

This job primarily operates in a professional office environment. The employee will routinely operate standard office equipment including but not limited to computers, keyboards, mouse, phones, photocopiers, printers, scanners, filing cabinets and fax machines. While performing the duties of this job, the noise level in the work environment is usually quiet to moderate.

Typical physical competencies include but are not limited to frequently remaining stationary, moving, reaching, positioning self and occasionally ascending/descending, lifting/moving objects weighing between 5-15 pounds. This job also entails frequently communicating, discerning and exchanging information, detecting and perceiving objects up close, at a distance, and the ability to adjust focus. Cognitive abilities include but are not limited to frequently using discretion, judgment, reasoning, memory, learning, maintaining confidentiality, comprehension, problem solving, and decision-making.

The typical work environment, physical and cognitive demands listed above are representative of those that must be met by an employee to successfully perform the essential functions of this job. The College has a process to identify and make available reasonable accommodations to enable individuals with disabilities to perform the essential functions.